Member Experience Specialist

Spenga of Woodbury

Member Experience Specialist

Woodbury, MN
Part Time
Paid
  • Responsibilities

    Position Summary: Ready to join our awesome SPENGA Woodbury team? Our member experience specialists are responsible for the sales performance and success of the studio as well as creating a warm and inviting experience for all our members and prospects each time they enter our beautiful new studio.

    Qualifications:

    Excellent customer service and sales skills

    Dependable, trustworthy, ready to learn and work hard

    Comfortable calling prospects, sharing the SPENGA experience and handling objections

    Previous sales, fitness industry or high-ends goods & services experience preferred

    Friendly, contagious, upbeat personality

    Motivated and driven

    Ability to work in a fast past environment and juggle multiple activities

    Job Requirements:

    Manage and exceed membership sales and retention expectations

    Set-up, clean and reset studio equipment after sessions and help maintain studio cleanliness

    Provide studio tours

    Ability to learn CRM software and complete daily lead and sales processes

    Sell memberships and retail

    Retain and increase member participation

    Build and maintain member relationships

    Ability to work early morning, evening, and weekend shifts, with the greatest need being early morning shifts

    As a SPENGA ambassador, member experience specialists will promote, sell, and add to the SPENGA culture in and out of the studio

    Perks:

    Discounted SPENGA membership

    Hourly + Commision pay

    Career development opportunities as we grow the SPENGA brand across the Twin Cities