Member Sales Specialist
Are you ready to be a part of the most supportive fitness family in the world? We are excited to meet you and invite you to build a career in the fitness industry!
Member Sales Responsibilities:
Lead generation and nurturing: networking, community outreach, referrals, phone calls, emails, texts, etc.
New member signups
Tour and Trial Booking
Trial follow up and conversions
Creating and executing internal referral lead generation program
Member Relations Responsibilities:
Continued support, interactions, and communication with members after signup, driving engagement and progress
Assist members with scheduling their 1-1 fitness coaching appointments and signature studio classes
Ensure that members check in when arriving to the facility, while monitoring status of member programs
Maintain the cleanliness and order of the front desk area and ensure the members have a great club experience
Objectives:
Meet club sales & lead goals
Provide a great member experience
Assist management as needed
Ensure members are giving an NPS score of 8 or higher
Required Skills, Knowledge & Abilities:
Strong critical thinking ability with great multi-tasking skills required
Create and build strong relationships with people
Passion for helping people feel healthy, happy and strong
Doesn’t mind rejection, rather sees it as a step to getting a yes
Self motivated and driven to achieve set goals
Prefers working with a team that becomes a second family
So passionate about helping people stay healthy that overcoming their objections, fears and hesitations comes naturally
Good with technology and software
Position Requirements:
2 years sales experience minimum (prefer 5 years)
Full and part time positions available (minimum 20 hours per week)
Morning, evening and weekend hours will be required as necessary
Must be career minded and desire to grow with the company long term
Total On Target Earnings - $30-$55 an hour
Perks:
Complimentary 1:1 personal training session weekly
Complimentary full access to facilities and amenities
PTO Based on hours worked
Discount on apparel and merchandise
Healthcare reimbursement plan
Ambassador Bonus Opportunity (Is performed outside of hourly shifts scheduled):
$20 per lead
$20 per tour