Member Services Enrollment Manager
About United Defense Tactical:
United Defense Tactical is a leading firearms training facility dedicated to empowering civilians with the skills and knowledge to effectively defend themselves in real-world scenarios. Our state-of-the-art facility offers comprehensive training programs, cutting-edge equipment, and a commitment to excellence in customer service.
Position Overview:
The purpose of this role is to increase revenue by enrolling more customers into our on-site, membership based training program. This role presents an exciting opportunity to engage with customers, showcase our reality-based simulator, and provide informative tours of our facility.
What you’ll be doing:
● Training demos: Every customer that enrolls in our program goes through a 90 minute training demo, facility tour, and membership offer. The process is extremely powerful and helps people understand the need for our training. You will be responsible for conducting these training demos and enrolling customers into our membership program.
● Prospecting: Our marketing funnels generate qualified & interested prospects on your calendar automatically. However, when you don’t have tours, you will have an opportunity to book more tours from database of thousands of people that have registered for a training, but never completed the scheduling process. There is no shortage of opportunities to fill your calendar with opportunities.
● Nurturing: Not everyone signs up on their training demo, but that doesn’t mean they won’t later. You will be responsible for nurturing these prospects into customers.
● Updating the CRM: Our system is designed to create visibility and accountability. You should never miss an opportunity to earn commissions when you follow our process. You will be responsible for updating the CRM daily with accurate information.
This is for you if:
● You have sales experience but want to level up your skills even further by training with the best
● You’re hungry to win
● You enjoy competing while also collaborating with your team members
● You care about getting clients amazing results and only selling a program you believe in
● You can hold people accountable to what they say they want
● You enjoy a lot of autonomy, while still enjoying structure and team communication/meetings
● You actively look to improve, personally and professionally through books, courses, etc
● You are eager to increase your income
Lastly and most importantly, you’re hungry and coachable. You understand that to be the best, you have to work hard for it and learn from others who are further ahead than you.
14 Day Targets
Learn all tech systems & product offerings to be effective in the position + fully go through the training content
Shadow successful closers
Begin conducting demos
45 Day Targets
● Be within KPI for closing rate, contracts written, self booked appointments, referrals, total contract value, and up front cash collected. These KPI’s will be shared with you during the hiring process.
At United Defense Tactical, we want people who are amazing culture fits over anything else. We have found that some of our best sales reps have had little sales experience and/or college degrees, but were extremely hungry, coachable, and driven to be the best.
If you are passionate about firearms, self-defense, and you can prove to have the track record and vision for this role, we want to talk to you.
So if that’s you, feel free to apply below.
Benefits:
● Excellent earning potential with a base pay & commissions
● Employee discounts on merchandise and training programs.
● Training and support to enhance your knowledge of firearms and self-defense techniques.
● Opportunity to be part of a dynamic team in a fast-growing industry.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to United Defense Tactical Corporate.