Job Description
Recognized as a “Top Workplace in Utah” by the Salt Lake Tribune (2015-2024), we have openings on our Customer Service Team. Access Development is looking for Member Services Specialists to join our Member Services Department. This is a full-time position, working in a hybrid environment working 3 days in office, with a shift ranging between the hours of 9 AM to 7 PM, Monday-Friday to include occasional remote on-call weekend coverage. This position pays a base wage with a salary range of $17-18.50, plus incentive bonuses paid out per pay period. Spanish/English bilingual pay differential is also offered.
If you are a passionate, career-minded individual with exceptional customer service, you’ve just discovered an amazing career opportunity with Access Development.
For over 40 years, the Access mission has been to deliver the world’s best member benefits, customized to the needs of our clients. Our company continues to grow and we are looking for the right person to join our member services team.
If you want to be a valued part of the team, work with top-notch people, and look forward to upward mobility opportunities, check us out!
Mission of the Role: Member Service Specialists serve as the primary point of contact for Access members, organizations and merchants. This position is responsible for providing world class customer service during each contact. The Member Services Specialist plays a vital role in creating member loyalty, driving usage of Access discounts and websites. This role is responsible for assisting customers over the phone with occasional member assistance via email. Tthe Access mission has been to deliver the world’s best member benefits, customized to the needs of our clients. Our company continues to grow and we are looking for the right person to join our member services team.
Job Responsibilities:
Qualifications
Benefits:
Additional Information
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time.
To apply for this position, please complete an Initial on-line Job Application and attach your resume and cover letter at http://www.accessdevelopment.com/careers/
Access Development is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Access Development does not discriminate on the basis of disability, veteran status or any other basis protected class under federal, state or local laws.
All your information will be kept confidential according to EEO guidelines.