Membership Coordinator

Part-Time, Non-Exempt

Location:

Reports to: Club Director

Schedule: Monday-Friday

Compensation: $17.00 per hour

About Us

Boys & Girls Clubs of Kentuckiana (BGCK) is an out-of-school time provider, offering a safe haven for youth who need us most. Our mission is to inspire & enable all young people, especially those who need us most, to realize & develop their full potential as productive, responsible & caring citizens.

Essential Job Responsibilities

The Membership Coordinator operates the front desk and is responsible for the processing and maintenance of the Club’s membership records.

Youth Development

Create a Club environment that supports and facilitates the achievement of the Youth Development Outcomes: Academic Success, Healthy Lifestyles, and Good Character & Citizenship

Provide guidance and role modeling to all Club members

Provide on-site supervision to members to ensure a healthy and safe environment

Maintain a positive outlook and attitude with members, and provide constructive feedback on their efforts and progress

Assist members in building conflict resolution skills and teach them to accept responsibility for their actions

Administration

Maintain the front entrance area of the Club

Provide courteous and quality customer service

Greet all individuals that enter the Club

Assist members, volunteers, guests, and staff with signing-in, as needed

Answer phones, listen to voicemails, and return calls as needed

Respond to Club emails

Process and maintain membership applications

Collect membership fees

Provide general administrative and clerical support to the Club Director, Program Director, and other Club staff as needed in a friendly and cooperative manner

Additional Responsibilities

Travel between Clubs and/or the Admin Office for trainings and meetings

All other duties as assigned

Physical Requirements of the Work Environment

Ability to work in a fast-paced and loud environment

Ability to continuously stand and move around the Club

Ability to lift up to 30 pounds occasionally

Qualifications

Education

High School degree or G.E.D. is required

College degree from an accredited college or university is preferred but not required

Work Experience

A minimum of one year’s work experience in a Boys & Girls Club or similar organization which includes the supervision of youth and the implementation of programs and activities

Skills

A passion and understanding of the mission, objectives, policies, programs, and procedures of BGCK

Ability to maintain a positive, friendly, and cooperative attitude in the workplace

High ethical standards

Strong communication skills, both oral and written

Ability to maintain professional relationships with internal staff and external partners

An understanding of the needs and interests of young people

Demonstrated knowledge of computers and other office-related technology

Benefits

401(k) Participation & Matching

Paid Time Off (PTO)

Self-Care Days

12 Paid Holidays

Free Club Membership for Children of Staff

Our Commitment to Diversity & Inclusion

The Boys & Girls Clubs of Kentuckiana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Boys & Girls Clubs of Kentuckiana is committed to a diverse and inclusive workforce, and welcomes applicants with disabilities and applicants from underrepresented racial and ethnic groups.

Request for Accommodation in the Recruitment Process

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to HR@bgcky.org.

Disclaimer

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. Any benefits listed in this job description is presented for illustrative purposes. Ultimately, the full benefit package available to an employee will be outlined in an employment offer letter. All offers of employment are contingent upon successful outcomes of a background check.