Benefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Job Title: Membership Development
Location: Ned’s Club NoMad Reports To: Head of Membership Development with a dotted line to Director of Membership
OVERVIEW:
Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017.
To support the overall strategy to drive the long-term development and membership growth for Ned’s Club. The ideal candidate will be accountable for proactively engaging with prospective members, leading to new member acquisition via face-to-face interaction, outreach activities, networking, hosting in house and offsite events, alongside developing and maintaining existing member relationships with the Ned’s Club community.
Primary Responsibilities:
Strategy:
Manage and develop a pipeline of prospective membership candidates. Maintain, prospect, and independently solicit new membership applications.
Develop outreach strategies and use data to tactically refine the approach.
Demonstrate intelligent understanding of potential brand opportunities and be proactive about building mutually valuable connections with partners.
Conduct prospective membership sales outreach, through the leveraging networks to generate key ‘membership’ based accounts that foster future growth.
Be independently active in sales calls/attending outreach activities on a weekly basis.
Maintain a full account database, account information, activities and bookings in sales CRM system.
Events:
Plan and attend a minimum of 4 acquisition events per month, with effective follow up and application monitoring to measure success against agreed targets.
As directed, participate in networking and promotional events within the hotel, the industry and wider organizations.
Communications:
Disseminate membership acquisition information to membership and wider departments as appropriate to educate and support future growth.
Conduct weekly Club tours, plan and execute visits and assume responsibility as the direct membership ‘sales’ contact where appropriate.
Feed into weekly / monthly membership reporting with accurate application data as required.
Provides feedback to the Head of Membership on changing market conditions and sentiment.
Maintain a high level of exposure of the Club in major market areas through direct sales solicitation, telephone contacts and written communication.
Establish and maintain strong team relationships, offering and asking for support when circumstances require.
Other:
Perform any reasonable and related duties /special projects as assigned.
Maintain punctuality, good timekeeping and grooming standards.
Experience:
Essential:
Proven track record of relevant experience ideally in PR, Marketing, or Sales relating to hospitality, lifestyle, and/or experiential events.
A strong comfortability networking and meeting new people.
Experience in outreach / sales roles.
Excellent command of English - writing emails and phone calls with a warm, engaged tone.
Proven track record for taking initiative and seizing spontaneous opportunities.
Ability to work a flexible schedule including nights, weekends, and holidays as well as the ability to travel and attend various social functions.
Ability to work effectively under time constraints and deadlines.
Desirable
Knowledge of Salesforce.
A long-term city resident with extensive knowledge of the local area.
Experience of working for an aspirational brand, preferably with a membership component.
Work Perks:
Comprehensive medical, dental, and vision coverage, along with company-paid life insurance, short-term, and long-term disability benefits.
401k company match.
Generous vacation, PTO, and holiday allowances.
Career development opportunities and access to industry-leading training.
Employee referral bonuses, competitive compensation, and more.
Complimentary stays and discounted family rates to experience The Ned as our guests do.
Our Doors Are Yours to Open…
The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO