Membership and Education Engagement

PIIAC - Corporate

Membership and Education Engagement

Denver, CO
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    This will be an in-office role. Office is in Central Park area of Denver.

    The Membership and Education Engagement role will possess excellent interpersonal and communication skills, is comfortable handling confidential information and has strong customer service skills.

    Duties and Responsibilities:

    · Managing and updating member and communication databases.

    · Processing new and renewal membership applications.

    · Responding to member inquiries via phone, email, or in-person.

    · Working with the team to implement membership recruitment and retention strategies.

    · Maintaining data and preparing reports on membership statistics and trends.

    · Working with the team to implement and manage membership onboarding processes.

    · Resolving any issues or conflicts regarding membership.

    · Maintaining knowledge of industry trends.

    · Collaborating with team members to ensure member benefits are properly administered.

    · Promote education benefit offered to members to increase usage.

    · Work with members to identify what courses they need and help them build an education plan.

    · Work to increase registrations in designation programs.

    · Coordinate and host all education and professional development courses.

    · Handle the administrative functions that are part of the education programs to include filing CE’s, registering people for courses and exams, following up to ensure continuation in the program.

    · Assist with organization and planning of member events and activities.

    · All administrative functions that go with the role.

    Qualifications

    · Proven experience as a Membership Coordinator and/or Education Coordinator or similar role.

    · Excellent communication skills.

    · Strong organizational and time-management skills.

    · Customer- oriented approach.

    · Ability to work independently and within a team environment.

    Full Benefits package available including Health, Dental, Vision, STD, LTD, life insurance, paid time off, and 401K.

    Salary Range $57,000-$60,000 annually commensurate to experience.

    This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.