Job Description

 JOB SUMMARY: SOCIAL MEDIA /ADMINISTRATIVE ASSISTANT   

The position requires a variety of administrative and social media responsibilities.  You will work closely with the Executive Director and be liaison with Marketing/Public Relations contractor to developing a larger media footprint while assisting with day to day administrative support.  The successful candidate will have a demonstrated track record of success in both administrative and social media; will have outstanding communication and organization skills;  and have ability to work autonomously in a fast-paced environment.   

RESPONSIBILITIES:

ADMINISTRATIVE DUTIES - Provide  administrative support to Executive Director using Microsoft Office products:

• Compile, compose, and review drafts, memorandums, reports, correspondence, for public release
• Schedule appointments for virtual and in-person meetings
• Respond to and screen calls, emails, and requests of Executive Director
• Plan and coordinates logistics and prepare presentation materials for meetings, trainings, and events
• Submit project invoices and payables into the agency reporting system, ensuring all payments and reports are completed within established time frames.
• Track, process, and invoice membership  
• Ensures filing systems are up-to-date and maintained for effective and efficient use
• Serves as a liaison between coalition members and board of directors as requested

SOCIAL MEDIA DUTIES - Act as liaison between Executive Director and Marketing/ Public Relations firm to implement, coordinate efforts and track progress in implementing digital and marketing strategies:

• Coordinate social media and community management
• Track and report digital/social media usage metrics   
• Manage social media content calendar  
• Update and post information on digital media including website, Facebook, LinkedIn, Instagram, google ads and other relevant platforms
• Create and manage newsletter campaigns using Constant Contact platform

QUALIFICATIONS:

REQUIREMENTS AND EXPERIENCE

• Bachelor’s degree in related area; or specialized training and minimum of 2 years of relevant experience
• Demonstrated track record of success in providing executive administrative support
• Proficient computer skills, including MS Office, Excel, PowerPoint, Outlook, virtual meeting platforms
• Proficient in using marketing on-line tools (i.e.Canva, Photoshop, Google Analytics,…)
• Experience and knowledgeable of current digital trends and social media platforms (e.g. Facebook, Instagram, Pinterest, LinkedIn, Twitter, YouTube), etc.
• Experience with running email campaigns on platforms such as Constant Contact
• Preferred experience with non-profit or social services
• If employees are required to work from home because of sheltering mandates, staff will be required to be available for emails, calls and meetings during regular business hours providing effective and prompt communication and completing all job responsibilities

SKILLS

• Strong written and oral communication
• Sound planning and organizational abilities
• Proactive with ability to self-manage and work autonomously in a fast-paced and changing environment
• Ability to manage multiple projects and tasks simultaneously with different deadlines
• Skillful in editing and copywriting duties (e.g. for social media posts, comments, digital graphics, ads, etc.)
• Dependable, punctual, detail-oriented, independent problem solver with excellent follow-up skills