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Menu Ambassador

Lemontree Healthcare

Menu Ambassador

West Monroe, LA
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Paid time off

    The Menu Ambassador responsibilities will be but not limited to:

    · Understanding patient diets and delivering superb customer service.

    · Adhering to hospital policies.

    · Taking meal orders at patient bedside and explaining their diet to them.

    · Engaging with the patient to get feedback on meals so that adjustments and improvements can be made.

    · Assisting healthcare hostess with delivering meals during the shift.

    · Communicating with medical staff regarding patient meal request.

    · Ensuring meal orders are correct prior to existing the kitchen.

    · Documenting meal order mistakes and reporting them to the patient service manager and the food and nutrition supervisor as soon as an error occurs.

    · Properly setting trays and removing trays if need be.

    · Taking precaution by properly wearing PPE, foaming in and out as well as handwashing when entering and exiting the patient room.

    · Reviewing meal selections and resident requests prior to returning to the patient’s room.

    · Use of technology (computers or tablets) professional to carry our rounding task.

    · Updating hostess about patient preferences.

    · Assisting the food and nutrition supervisors as needed.

    · Maintain clean workspaces and adhere to safety guidelines.

    · Attend training and participate during each session.

    · Assist with kitchen prep work as needed.

    · Partner with Clinical Nutrition Manager for education materials/resources for patients.

    · Strategically plan events or experiences with patient service manager to ensure patient satisfaction.

    · Preform other duties as needed.

    Qualifications & Requirements

    Basic Education Requirement – High School Diploma, must be able to read and understand diets and restrictions, perform simple math and efficient with technology. Basic Management Experience - none Basic Functional Experience – Be well versed in patient diets, regulatory and sanitation practices.