Job Description

Responsibilities:
• Greet customers immediately in a professional and friendly manner.
• Handle telephone transactions quickly and courteously.
• Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
• Point out any sales, specials or new merchandise to customers.
• Assist customers with their selection of merchandise and provide fashion feedback.
• Accept cash and credit card payments for merchandise purchases; keep cash register accurate.
• Notify customers when special orders or back-ordered items are received.
• Assist with set-up, organization, and staging of special events such as Open Houses, HOG
activities, fashion shows, etc.
• Maintain clean and current displays of merchandise that are appealing to customers.
• Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
• Maintain updated customer mailing lists.
• Attend training sessions to keep current with merchandising and inventory control issues.

Requirements:
• Passion for people and Harley-Davidson brand
• Experience in merchandising and retail sales or demonstrated ability to learn sales process
• Knowledge of Point-of-Sale and computerized inventory systems or the ability to understand
new technology
• Friendly, outgoing personality with positive attitude
• Ability to ask good questions and function as a sales consultant rather than a transactional
salesperson
• Willingness to learn and develop sales skills

Additional Information

All your information will be kept confidential according to EEO guidelines.