ABOUT MICROBAC

Microbac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience.

Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope.

As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.

JOB SUMMARY

The Business Development Representative will play a fundamental role in achieving revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and generating new leads. The Business Development Representative must demonstrate excellent interpersonal skills and customer service skills. RESPONSIBILITIES:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Work closely with Account Managers on creation and standardization of small to large quotes
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Research accounts, identify key players and generate interest
• Coordinate with Marketing the creation and validation of potential client opportunities in certain regions
• Partner with laboratory operations to ensure customer requests are met
• Provide excellent Customer Experience (CX) when responding to customer inquiries
• Assist in customer training on the online portal AXIS
• May occasionally attend customer meetings and/or trade shows
• Perform other duties as needed

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent professional experience
• Proven inside sales experience
• Understanding of Laboratory testing business and services
• Strong phone presence and experience dialing dozens of calls per day
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements: 

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
• The employee must occassionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include color vision and depth perception.

Working Conditions: 

• While performing the duties of this job, the employee will be in a general office environment.
• The noise level in the work environment is usually moderate.
• This job may require travel less than 20%

Microbac is an Equal Opportunity Employer – Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Veteran Friendly Employer

Required Skills Required Experience