Microsoft Azure Entra AD Server Administrator Senior Systems Engineer
Benefits:
401(k)
Bonus based on performance
Company car
Company parties
Competitive salary
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Senior Systems Engineer & Support Supervisor
Location: Sherman Oaks, CA (On-site) Type: Full-time, Salaried Hours: Minimum 50 hours/week | Flexibility within 7days 8:00 AM–10:00 PM Compensation: Competitive Salary (DOE)
About Us: Tactical Techs is a dynamic MSP and IT services provider based in Sherman Oaks, CA. We specialize in supporting small to mid-sized businesses across various industries with a focus on excellence, innovation, and reliability. As we continue to grow, we're looking for a Senior Systems Engineer to join our team in a leadership and supervisory role.
Position Overview:
We are seeking a Senior Level Engineer with administration experience in Microsoft 365, Azure, as well as on-prem Active Directory in a hybrid environment. This individual will work closely with our Tier 2 Support Desk team in both a hands-on and supervisory capacity—ensuring that day-to-day tasks, service tickets, and long-term projects are executed with precision and accountability.
Key Responsibilities:
Supervise and mentor Tier 2 support staff as well as perform Tier1/2 tasks if needed to move forward
Oversee ticket queues, ensuring timely response and resolution.
Proactively move forward internal and client-facing IT projects.
Create, implement, and enforce internal procedures and best practices.
Maintain hands-on oversight of critical systems and infrastructure, including:
Microsoft 365 Administration
Microsoft Entra ID / Azure AD Administration
Azure cloud environment Administration
On-prem Active Directory in hybrid setups Administration
Stay aware of critical or time-sensitive issues during support hours 7days week 8am-10pm , with flexibility in scheduling workdays as needed.
Provide escalation support and guidance to the support team.
Collaborate directly with leadership to continuously improve service delivery.
Requirements:
10+ years of professional IT administration and engineering experience.
Proven administration experience in Microsoft 365, Azure, Entra ID, and on-prem Active Directory in a hybrid environment.
Strong project management, documentation, and communication skills.
Experience managing or supervising IT support teams.
Ability to thrive in a fast-paced MSP environment and juggle multiple priorities.
Must be able to work on-site in Sherman Oaks, CA.
Flexibility to adapt schedule based on workload and project needs.
What We Offer:
A tight-knit, high-performing team where your contributions truly matter.
Opportunities for growth and continued learning.
A collaborative environment with autonomy and ownership.
Competitive salary
To Apply: Please send your resume and a short note about why you’re the right fit to david@tacticaltechs.com. Serious applicants only.