Job Description

• Strategic Planning and Roadmap Development: Craft and execute a detailed implementation roadmap for Dynamics 365, aligning with client objectives and ensuring seamless CRM and ERP integration.
• Organizational Analysis: Conduct in-depth assessments to pinpoint process optimization and automation opportunities through Dynamics 365.
• Team Structure Planning: Advise on the optimal organizational and team structures needed to robustly support the Dynamics 365 ecosystem.
• Hands-On Configuration and Implementation Support: Provide direct configuration and implementation assistance across various Dynamics 365 modules, from pilot projects to major rollouts.
• Customer Service Module Deployment: Lead the deployment of the Dynamics 365 Customer Service module, including the setup of multiple work centers and external customer self-service features.
• HR and Finance Module Pilots: Oversee pilot implementations for HR and Finance modules, ensuring customization to meet client-specific requirements.
• Collaborative Leadership: Foster strong collaboration across client departments to guarantee an integrated and unified Dynamics 365 implementation approach.
• Training and User Support: Design and deliver effective training sessions to users at all levels, promoting high platform adoption and competency. Offer ongoing support to ensure the maximization of Dynamics 365 functionalities.
• Continuous System Improvement: Continually assess system performance and lead improvement initiatives to boost functionality, user experience, and business value.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Demonstrated success in leading Microsoft Dynamics 365 implementations, with a robust portfolio of CRM and ERP projects.
• Expert knowledge of Dynamics 365 capabilities, configuration, and integration strategies.
• Strong project management proficiency, capable of guiding cross-functional teams in fast-paced settings.
• Exceptional communication skills, adept at translating technical details for a non-technical audience.
• Microsoft Dynamics 365 certification is strongly preferred.
• Understanding how MS Dynamics integrates with other components in an Enterprise, like Salesforce
• The opportunity to impact significant transformation projects, leveraging the latest technologies to deliver innovative solutions.

Additional Information

We provide challenging and impactful opportunities in our client work and internal teams, while keeping individual interests in mind. We want everyone at CapTech to be able to envision a lifelong career here, which is why we offer a variety of career paths based on your skills and passions. As a CapTecher, you will experience exciting and rewarding roles that help you grow and make a difference, while having fun along the way.

At CapTech we offer a competitive and comprehensive benefits package including, but not limited to:

• Competitive salary with performance-based bonus opportunities
• Three comprehensive Medical Plan options (PPO and HDHP), as well as Dental and Vision coverage
• Company paid basic Life and AD&D, Short-Term and Long-Term Disability Insurance
• Matching 401(k)
• Cell Phone stipend
• Competitive Paid Time Off
• Paid Birth and Family Bonding Leave
• Adoption Assistance
• Training and Certification opportunities eligible for expense reimbursement
• Team building and social activities
• Mentor program to help you develop your career

**CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our diversity, Inclusion and belonging efforts, click HERE. **

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

• Candidates must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements).
• CapTech is a Drug-Free work place.
• Candidates must have the ability to work at CapTech’s client locations.
• Some positions may require travel.
• CapTech has not contracted/does not contract with any outside vendors in its recruitment process. If you are interested in this position, please apply to CapTech directly.

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