Mobile Support Analyst

S

SpikeIT Global Solutions, Inc.

Mobile Support Analyst

Newark, NJ
Full Time
Paid
  • Responsibilities

    Job Description

    Job title: Mobile Support Analyst

    Location: Newark, NJ

    Contract position

    Hybrid role

    Summary

    The candidate must exhibit a can-do attitude, self-starter and ability to pivot when a change is required. The candidate will also possess a process orientated mentality.

    Requirements

    ·Experience supporting Apple and Android Products

    ·Tablet experience

    ·Knowledge of e-Fax a plus

    ·Customer Service experience

    ·Activating line of service

    ·Experience utilizing remote tools

    ·Communication experience (Ability to describe any issues that do come up)

    ·Able to adapt to change

    ·ITIL Experience is a plus

    ·MS Products (RDP, Outlook, Teams, Word, Excel, PowerPoint, Access)

  • Qualifications

    Additional Information

    All your information will be kept confidential according to EEO guidelines.