Job Description
Akkodis is seeking a Technical Network support for a contract onsite position with a client located in Nashville, TN
Pay Range: $32/hr
Job Description:
We have an immediate need for (2) Technical Support Consultants to join the Regional Global team based in Nashville, TN. Must be able to provide after hours, weekends and holiday support as needed.
Requires background checks, Financials, Criminal records, fingerprints, drug testing, driver records. It takes up to 6 months to be fully approved to work in client environment.
Required Technology Skills - 3PAR Storage, Networking, Server, OneView Support, Environmental testing, expansions, and decommissions.
Required Soft Skills - Good communication and team player attitude.
Job Requirements - Candidates must have good experience in operating, managing, as well as problem determination and analysis covering all infrastructure components. (See more details in the attached document.)
Responsibilities:
On going real time monitoring and checks summarized in the table below and raise cases for any issues
Monitor email for issues, investigate and open cases as needed
Assist customer with questions and issues such as Array performance, compute capacity etc.
This is a very real time situation for example where the customer indicated that a VM is experiencing latency
We then need to determine on which host and datastore the VM is running
Evaluate the storage array for any issues
Evaluate all arrays to determine if it is local or widespread (usually caused by any one of several customer managed patching or scanning tools)
Collect data and escalate as needed
Scheduling various activities On-site Break Fix, Updates, implementation work
Create change request and follow up to get it approved
Create Datacenter access request and follow up to get it approved
Provide access information to the Customer Engineer (CE)
Prompt availability to assist Client team in Incident Management situation which might be related to HPE Infrastructure in Client IaaS Green Zone (US, SG, HK and UK) during 24x5 coverage window (contractual obligation for which HPE Assist teams in the regions have to support each other).
Assist support teams in providing required SLA:
• 2 Hours Response Time for Software Support
• 6 Hours Call-to-repair for Hardware Support
If you are interested in this Technical Support job opportunity in Nashville, TN then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Hema Nayak at hema.nayak@Akkodisgroup.com
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/" target="_blank">https://www.modis.com/en-us/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records.
Pay Details: $32.00 PER HOUR
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Company Description
Our focus is on developing a diverse team of people who want to excel. At Modis, we offer careers that span countless domains, projects, and challenges across IT, Engineering, and Life Sciences. We expect our people to be ambitious. That’s why we entrust them with responsibility and encourage every colleague to apply their learnings from one discipline to another, so we can innovate together and unlock new ways of working.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records.
Our focus is on developing a diverse team of people who want to excel. At Modis, we offer careers that span countless domains, projects, and challenges across IT, Engineering, and Life Sciences. We expect our people to be ambitious. That’s why we entrust them with responsibility and encourage every colleague to apply their learnings from one discipline to another, so we can innovate together and unlock new ways of working.\r\n\r\nEqual Opportunity Employer/Veterans/Disabled \r\nTo read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/ \r\nThe Company will consider qualified applicants with arrest and conviction records.