The Receptionist is a full time position located in our San Francisco office. The ideal candidate must consistently provide an exceptional level of customer service creating strong partnerships, cultivating relationships with clients and employees, and coordinating with the internal office /administrative function.
Responsibilities:
Oversee daily operation of the San Francisco reception
- Answer the main phone line and respond to general email inquiries; directing calls and emails to appropriate parties
- Greet all visitors; clients, candidates and guests, and advise staff of visitors arrival. Offer to take coats, desire for a beverage, etc. Escort visitors to the appropriate room
- Ensure reception area is tidy; pillows in order, papers organized, etc.
- Accept packages and notify employees upon arrival
Conference Room requests and activity
- Create and monitor room assignments to maintain optimal usage of conference center
- Coordinate meeting details; registering guest with building security
- Assisting with setup and breakdown, catering, etc.
Employee visitors
- Assign visitor offices/cubes to non-SF employees in need of working space
- Arrange catering and other requirements as needed
Telephone Support
- Answer and direct incoming phone calls as requested by professionals being supported
- Answer and direct incoming phone calls as back up for other Administrative Assistants
- Record and track detailed messages and relay follow-up
Travel and Logistics Coordination
- Book flights, ground transportation, lodging and entertainment for business travel (domestic and international)
- Prepare itineraries for business travel
Expense Submission and Reconciliation
- Prepare and submit monthly expenses through Concur and monitor corporate card payment to American Express
- Other tasks and special projects as requested by professionals being supported
Preferred Qualifications:
- Bachelor’s degree preferred
- 2-3 years of professional experience
- High level of proficiency in MS Outlook
- Professional and polished presence; friendly, positive attitude, team player
- Maintains an organized, clean and professional workspace
- Highly organized, efficient and detail-oriented; ability to prioritize, organize and complete assignments in a timely manner
- Maintains a good attendance record
- Excellent communication skills both written and verbal
- Excellent judgment and discretion regarding sensitive and/or confidential information
- Ability to multi-task with minimal supervision
We are an Equal Opportunity Employer. Applicants are considered for employment opportunities without regard to race, age, religion, color, sex (including pregnancy), national origin, marital status, veteran status, sexual orientation, political affiliation, citizenship status, genetic information, disability (in compliance with the Americans with Disabilities Act and any other applicable law), or any other characteristic or status protected under any applicable US, state or other law.