Restaurant Supervisor

Moliar Hospitality

Restaurant Supervisor

Virginia Beach, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Employee discounts

    Flexible schedule

    Health insurance

    Vision insurance

    Restaurant Supervisor

    Calypso Bar and Grill is a high-volume, fast casual bar and restaurant located at the Virginia Beach Oceanfront. We are seeking an outgoing service industry professional with year(s) of experience in guaranteeing customer satisfaction through personalized service and attention to guests needs, supervision of FOH staff, food and beverage quality, and operating a safe work space.

    Requirements

    High school diploma or GED

    Minimum 1-2 years’ as a supervisor in the restaurant industry

    Ability to work in a fast-paced environment

    Must have strong communication skills with both internal and external guests

    Strong organizational and management skills

    Capable of standing, lifting, and walking for extended periods of time

    Must be trustworthy, innovative, and impartial

    Flexibility to work a variety of shifts ( mornings, evenings, weekends, holidays)

    Exceptional customer service skills

    Knowledge of Microsoft Office or software alike

    Responsibilities:

    Create & nurture an environment that emphasizes motivation, empowerment, teamwork and a passion for providing superior service.

    Opening and closing the restaurant and cash handling

    Address and resolve any guest problems or complaints in a professional and courteous manner

    Ensure staffing levels are appropriate to exceed guest expectations

    Have knowledge and understanding of all company and restaurant policies and procedures; communicate and enforce all policies fairly and consistently with the staff to ensure compliance and provide a safe work environment.

    Ensure that all brand standards are met and maintained in the restaurant.

    Analyze & resolve work barriers, challenges or obstacles. i.e. staffing issues, cost of goods issues, entertainment cancellations, equipment failure, etc.

    Have a sound knowledge of all emergency procedures, food and safety policies

    Have a working knowledge of the maintenance & operating procedures of all equipment.

    Communicate and work effectively with the management team that fosters synergy, teamwork and alignment with the business goals of the property.