About Monarch Collective: We are a new and high-growth Vacation Rental Management (VRM) platform encompassing a number of local and regional brands across the United States. Our strategy involves a significant degree of growth via M&A, augmented by organic growth and operational improvements. We are highly focused on helping our operating companies transform and thrive, while providing a best-in-class experience for our homeowners and guests.
One of our local brands, Bender Vacation Rentals, is looking for a Reservationist to support their team on a part-time basis in beautiful Gulf Shores, AL.
POSITION SUMMARY: We're hiring a Reservationist and in need of someone who always loves working with people!
As our Reservationist, a typical day would begin with a review of the reservations for the upcoming day. This will include checking for any discrepancies, confirming prices, availability, and ensuring that all guest and property information is accurate. Once this is complete, the reservationist will coordinate activities with other departments, such as housekeeping, hospitality, and maintenance, to ensure the best possible experience for each guest.
The reservationist is also responsible for responding to customer inquiries via phone, email, and other forms of communication in a timely manner and welcoming guests when they visit the office.
Candidates for this position should have excellent communication skills, be detail-oriented, and be able to learn the reservation system quickly.
It will also be vital for you to keep your cool in a fast-paced environment, appropriately prioritizing tasks and always ensuring that the office is organized and tidy at the end of each shift.
If you have what it takes to be the face of Bender Vacation Rentals and make guests feel at home, whether on the phone or in person, apply today!
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