Mortgage Business Development Associate

Eastman Credit Union

Mortgage Business Development Associate

Greenville, SC +1 location
Full Time
Paid
  • Responsibilities

    Eastman Credit Union is seeking a Mortgage Business Development Associate for our Tri-Cities market. The Mortgage Business Development Associate supports the mortgage business development relationship manager in efforts to identify, develop, and maintain a quality network of business relationships that serves as a referral source for new mortgage lending opportunities, including 1-4 family investment properties and encourages members to use ECU as their primary financial institution.

    Other essential duties and responsibilities include:

    • Follow up and follow through with referrals generated by mortgage business development relationship manager (MBDRM)
    • Assist MBDRM with application and submission of mortgage files
    • Assist MBDRM with business development activities such as seminars, sales meetings, and professional organization meetings
    • Continuous training and knowledge surrounding ECU’s specialty products such as:
      • Develop and maintain corporate ECU Relocation Rewards relationship
      • Educate and continually develop ECU’s Choice Professional Program, ECU’s construction loan products and government loans
    • Responsible for ensuring extraordinary experience for members and business partners through excellent communication, responsiveness, follow-up and follow-through
    • General knowledge of ECU’s non-mortgage products (consumer loans, deposits, ECU asset management, business lending, etc.)
    • Interview prospective borrowers, determine borrowers’ financial goals, and present appropriate ECU product options
    • Discuss loan pricing and lock options
    • Gather application data
    • Assist Relationship Manager and processor with additional application tasks as needed
    • Originate mortgage loans
    • Ensure all parties are kept apprised of loan status
    • Work with Manager - Mortgage Business Development to resolve loan closing roadblocks
    • Manage loan pipeline to insure timely loan processing and closing
    • Coordinate with regional team members to assess workload needs
    • Assist team members in other regions as needed
    • Plan, organize and participate in ECU home buying, home selling and construction seminars
    • Utilize ECU issued cell phone to provide excellent service to ECU members, non-members, realtors and other individuals.
    • Security and Safety
      • Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
      • Maintain strict confidentiality toward ECU corporate information and assets
      • Be aware of surroundings at events and ensure self-safety
    • Maintain working knowledge of mortgage regulatory compliance. Including but not limited to:
      • Regulation Z –
        • High - Cost Mortgages
        • Higher Priced Mortgages
        • Periodic Statement Requirements
        • Adjustable-rate Disclosures and Requirements
        • Ability to Repay o Right of Rescission
      • Home Mortgage Disclosure Act (HMDA)
      • Regulation X
        • Timely Escrow Payments and Treatment of Escrow Balances o Error Resolution Procedures
        • Requests for Information
        • Force Placed Insurance
        • Homeownership Counseling
      • Regulation B – Equal Credit Opportunity Act
        • Adverse Action
        • Appraisal Delivery
      • Qualified Mortgages
      • TILA RESPA
      • Fair Credit Reporting Act/FACTA
      • Equal Credit Opportunity Act
      • Right to Financial Privacy Act
      • Flood Insurance Notification
    • Other duties as assigned

    Required Skills

    Required Experience

    Bachelor's degree (B. A.) from four-year college or university; or one year related experience and/or training; or equivalent combination of education and experience. Demonstrated success in business development and meeting production goals. Demonstrated ability to establish network of referral business.

  • Qualifications

    Position Summary:

    Provide leadership and management for the quality department and foster the quality philosophy and culture of the company. Establish, maintain, and optimize an effective quality management system. Create and implement a quality plan to achieve the levels of quality established through organizational goals, customer expectations, related stakeholders, and market competition.

    General Responsibilities

    • Lead the Quality Program
    • Assist project teams in the development and execution of all projects.
    • Budgetary and operational matters of the Department.
    • Responsible for overall Department organization and personnel, development of Company policy and procedure as it relates to quality control of both Code and Non-Code work of the Company, record keeping, licensing and/or accreditation in support of the Company undertakings, personnel training and certification, and direction of the Department in support of the Company’s undertakings.
    • Further development and implementation of quality control procedures, methods, and documentation as it applies to the control of the quality of all work performed by the Company.
    • Coordinate and communicate with other corporate departments and their managers/supervisors as it relates to quality of all work performed by the Company.
    • Establish NDE procedures and manage NDE performed by Company’s own technicians and maintain credentials/certifications for the same. Identify and propose other forms of NDE and NDE certifications that can be an asset to the Company.
    • Maintain AWS-CWI certifications and ASNT Central Certificates for NDT. Identify additional certifications and obtain as approved certifications that support our work acquisition efforts and of benefit to the Company.
    • Manage the established quality control organization and monitoring of all inspections and applicable documentation/record keeping required by law and codes for the purchasing, assembly, fabrication, repair, and new construction of power generating and industrial boilers, pressure vessels, and high energy pressure piping systems.
    • Manage Authorized Inspection Agency and Authorized Inspector services in support of our ASME/NBIC Code undertakings.
    • Develop and implement quality control procedures and methods for various other phases of the Company’s work including such items as architectural, civil/structural, electrical, instrumentation, mechanical, and refractory construction.
    • Set, monitor, and attain Department goals. Communicate these goals to all ranks in the Department. Conduct regular meetings with Department personnel.
    • Responsible for Department personnel decisions and monitoring of performance.
    • Ensure proper tools and equipment resources are available to support the commitments.
    • Stay current with Industry trends and methods.
    • Establish and maintain relationships with third-party agencies and subcontractors in support of the Quality Control Department.
    • Review procedures of, and participate in the selection of NDE, Inspection, Engineering, Heat Treating and material supply vendors/subcontractors for work taken on by the Company.
    • Identify training and resource improvement opportunities and communicate these to Management for approval and implementation.
    • Develop working relationships with customers, both internal and external, to understand customer needs, and specifications and address any issues promptly and efficiently.
    • Assume additional responsibilities as directed by division and corporate management. Travel as required to attend, but not limited to, meetings, site visits, training, etc.
    • Develop Inspection Test Plans that capture the required codes, standards, and specification requirements, to meet the Customer/contract needs, create inspection hold points, review points and testing criteria for all projects.
    • Maintain the Welding Database including Welder Certifications and Continuities, update WPS/PQR and WPQ when code revisions require.
    • Maintain the Quality Manuals to reflect all changes in the Codes that apply.

    Preferred Qualifications:

    • Bachelor’s Degree in Engineering or Engineering Technology curriculum.
    • Minimum 5 years’ experience in quality control inspection associated with construction quality control processes and procedures and inspections associated with fabrication.

    OR

    • · Minimum 10 years’ experience in construction quality control processes and procedures, inspections, and at least 5 years involving working with Codes and inspections associated with fabrication, installation, and repair of boilers, pressure vessels, and high-energy piping systems.
    • · Leadership and motivational skills.
    • · Good oral and written communication skills.
    • · Safety and safe work culture/leadership.
    • · Reasoning and problem-solving ability.
    • · Motivated, goal-oriented individual.
    • · Business understanding with a balanced approach to technical, business, and people aspects of business.

    The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel so classified. Duties and responsibilities may be added or changed as deemed appropriate by management at any time.

  • Locations
    Evansville, IN • Greenville, SC