We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today! Responsibilities: • Provide administrative support such as screening and making calls, booking appointments, etc. • Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items • Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork • Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator • Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction • Assist borrowers in completing loan applications and ensure accuracy. • Collect, analyze, and review supporting loan documents in compliance with guidelines. • Communicate with clients, referral partners, real estate agents, and lenders to provide updates and keep transactions on track. • Support the loan officer with file management, follow-ups, and pipeline tracking. • Provide an exceptional client experience by ensuring a smooth and efficient loan process. Qualifications: • Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred • Highly motivated and goal-oriented with excellent customer service and communication skills • Having an NMLS license is not required, but is preferred • Preferred degree in banking or finance, and a high school diploma or equivalent is required • Preferably 2-3 years of administrative support in a professional office or mortgage environment • Active NMLS mortgage license (required). • Experience in mortgage processing, loan origination, or lending support. • Strong attention to detail and ability to manage multiple loan files. • Excellent communication and customer service skills. • Ability to work in a fast-paced environment and meet deadlines. Compensation: $40,000 - $80,000 yearly

• Assist borrowers in completing loan applications and ensure accuracy. • Collect, analyze, and review supporting loan documents in compliance with guidelines. • Communicate with clients, referral partners, real estate agents, and lenders to provide updates and keep transactions on track. • Support the loan officer with file management, follow-ups, and pipeline tracking. • Provide an exceptional client experience by ensuring a smooth and efficient loan process.