Reports to: Branch Manager Location: San Diego with Remote options for the right teammate. Responsibilities: Job Summary: • Sense of Urgency (being proactive vs. reactive) • High-Level Communication Skills • Team Player and coachable individual • Organized and Task-oriented • 3+ Years Mortgage Knowledge • Speaks with Clients building rapport • Collects and reviews conditions on a loan • Work Loan through all Milestones until Closed • Manages Accurate Data within CRM • Works with Loan Officer, Realtors, Escrow/Title, and Clients to ensure a smooth Loan Process from the loan being in escrow Non-Essential Job Functions: • Participates in and leads proactive team efforts to achieve departmental and company goals • Adopts CrossCountry values in personal work behaviors, decision-making, contributions, and interpersonal interactions • Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun • Performs other duties as assigned this job is creative, fast, fun, and can serve many different Departments! Qualifications: • Microsoft Word, Excel, and PowerPoint Knowledge • Encompass • 3+ years of Mortgage Knowledge • Organization Skills Compensation: $65,000 - $90,000 yearly

• Job Summary: • Sense of Urgency (being proactive vs. reactive) • High-Level Communication Skills • Team Player and coachable individual • Organized and Task-oriented • 3+ Years Mortgage Knowledge • Speaks with Clients building rapport • Collects and reviews conditions on a loan • Work Loan through all Milestones until Closed • Manages Accurate Data within CRM • Works with Loan Officer, Realtors, Escrow/Title, and Clients to ensure a smooth Loan Process from the loan being in escrowNon-Essential Job Functions: • Participates in and leads proactive team efforts to achieve departmental and company goals • Adopts CrossCountry values in personal work behaviors, decision-making, contributions, and interpersonal interactions • Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun • Performs other duties as assigned this job is creative, fast, fun, and can serve many different Departments!