We are looking for a skilled mortgage professional to join our team and work alongside our loan officers. This position requires a unique mix of customer service skills and technical skill, plus the ability to provide loan officer support on issues from application to closing. Effective communication skills are essential for building relationships that help us to obtain future business. Previous experience as a loan officer is preferred. If you are detail-oriented, thorough, and can offer top-notch customer service, apply now! Responsibilities: • Provide Loan Officers with technical support on a range of issues including: AUS, loan structuring, guidelines, underwriting, income calculation, and loan origination. • Help loan officers escalate, restructure, or manage loans in process • Provide additional customer service support • Monitor Loan Officers for adherence to company best practices Qualifications: • Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred • Excellent customer service and communication skills and willing to go above and beyond for customers and team • Extensive knowledge of mortgage products, underwriting guidelines, and loan origination • Extensive experience with loan pricing and structuring • Previous loan origination experience preferred Compensation: $40,000 - $60,000 yearly

• Provide Loan Officers with technical support on a range of issues including: AUS, loan structuring, guidelines, underwriting, income calculation, and loan origination. • Help loan officers escalate, restructure, or manage loans in process • Provide additional customer service support • Monitor Loan Officers for adherence to company best practices