Why Work Here?"We offer industry-leading wages and a bonus structure to benefit top employees. No Nights & Holidays off"About UsMosquito Joe Green Bay-Appleton is your solution to make outside fun again. We provide outdoor pest control services to residential and commercial customers, eliminating and repelling outdoor pests such as mosquitos, ticks, and fleas. We have a unique and fun culture- and we want you to join us!
Perks- Compensation & Benefits
Great Pay $12-$17 per hourPart time positions available.We provide Paid TrainingFlexible work schedule and Holidays offBonus program $$$$Helping those within our communityCross-training opportunities.Fun CultureWe are committed to making outside fun again. If you like to work hard and enjoy a balanced life, this is the place for you.Nationally Recognized Brand; Locally-owned and operated business and part of the Mosquito Joe franchising system, the country's leading outdoor pest control company and recognized across the country.Mosquito Joe Green Bay - Appleton is a fast-growing business. We're looking for Customer Care Associates to join our team and we provide the training. If you're on organized, motivated self-starter looking for a position that will offer you professional growth in a rage of areas, this could be the ideal job for you.Job DescriptionOur Customer Care Associates assists with day-to-day operations and is primarily responsible for professionally communicating with customers by phone, text, and email. Responsibilities include answering calls, texts, and emails and following up, signing up new customers, maintaining up-to-date customer information, providing the best customer service in the industry, managing office supplies, and other periodically assigned duties. Paid training and ongoing development are provided. Main Job Tasks and Responsibilities
Perform tasks as assigned by the Office Manager
Manage and execute customer sales process via phone and online sales channels
Deal directly with customers either by telephone or email to respond to customer inquiries and resolve complaints
Set up new customer accounts
Direct requests and unresolved issues to Office Manager
Keep records of customer interactions and transactions
Maintain customer databases
Education and Experience
High school diploma, general equivalency diploma (GED) or equivalent
Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.)
Knowledge of administrative procedures
Phone sales experience preferred, not required
Key Competencies
Outgoing and personable with strong interpersonal skills
Interpersonal skills
Communication skills - verbal and written
Listening skills
Consumer sales
Customer service orientation
Adaptability
Notice
Mosquito Joe LLC is the franchisor of the Mosquito Joe® franchised system. Each Mosquito Joe® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mosquito Joe LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mosquito Joe LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Mosquito Joe® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mosquito Joe LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mosquito Joe LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.