Purchasing/ Sales Support
Job Description
Job Posting
Job Title:
Purchasing/Sales Support
Reports to:
Chief Operating Officer ("COO")
Job Type:
Full-time
Job Classification:
Non-Exempt
Direction/Supervision Exercised:
None
Salary Range:
$28.85 to $33.65 per hour
(commensurate with experience)
Company Benefits:
Healthcare Insurance
401k profit-sharing plan
Vacation Time/Discretionary Time Off
Paid Holidays
Statutory Paid Sick and Medical Leave
Other Statutory Leave
Job Opening Date:
April 1, 2024
Job Closing Date:
April 30, 2024 (as maybe extended)
External Posting:
Required
Internal Posting:
Required
30 Day Post-Hire Notice:
Required
Job Description
General Purpose:
Purchase commodity and manufacturer specific materials for inventory and customer special orders. Manage and maintain vendor relationships. Maintain product specific information.
Sells corporate products to business and industrial establishments or individuals over the telephone or at company location. Provides sales support to Outside Sales. Become technically proficient with product specifications and applications. Provide technical support to customers. Provides customer support and resolves customer concerns as necessary.
Education:
High School Diploma or equivalent
Experience:
Minimum 1-year experience in wholesale distribution inside sales and or purchasing
Essential Duties:
· Purchase stock inventory and special-order materials for resale.
· Communicate closely with vendors to confirm pricing and delivery of materials to MSPS and customer locations.
· Negotiate best pricing for stock inventory, special-order and project specific items.
· Maintain computer records of inventory items to include accurate description, costing, pricing, vendor, and specific product information.
· Daily review of inventory needs by running established replenishment reports. Tracks stock levels.
· Coordinate and manage product returns.
· Maintain existing and establish new vendor agreements and relationships.
· Works with outside sales representatives to keep account activities and literature up to date.
· Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services.
· Handles inbound sales lead calls to convert calls into sales. Meets with walk-in customers at MSPS office as needed.
· Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained. Overcomes technical and business objections of prospective customers. Provides product demos to qualified customers on request. Coordinates customer training.
· Estimates date of delivery to customer, based on knowledge of company’s delivery schedules. Investigates and resolves customer problems with deliveries.
· Builds and maintains customer relationships through excellent customer service and proactive problem resolution.
· Prepares reports of business transactions in an accurate and timely manner.
· Travels to and attends trade shows.
Other Duties:
Back-up for Counter Sales and warehouse as necessary.
Duties as determined and communicated by management on a day-to-day basis.
This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.
By signing below, Employee understands and acknowledges the Job Description and applicable Physical Requirements (attached).
COMPANY (Presented By): EMPLOYEE (Acknowledged):
By: _________________________________ By: _________________________________
Name: Paul Carroll, Chief Executive Officer Name: ______________________________
Date: _______________________________ Date:________________________________
Knowledge, Skills and Abilities Required:
~Intermediate math (discounts, commissions, proportions, percentages, area, circumference, volume, basic algebra & geometry), reading (safety rules, operating/maintenance instructions, procedure manuals) and writing (quotes, routine reports, business correspondence/email) skills.
~Solid reasoning skills including the ability to solve practical problems, deal with a variety of concrete variables in situations where only limited standardization exists, and interpret instructions furnished in written, oral, diagram or schedule form.
~Ability to comprehend and follow instructions and to make generalizations, evaluations or decisions without immediate, direct supervision.
~Ability to establish priorities and maintain a work pace appropriate for a changing workload.
~Ability to communicate and function effectively as part of a work team.
~Ability to relate to other employees in a professional manner and to interact appropriately with the public.
~Intermediate-level computer skills & ability to learn Word, Excel, inventory software and order processing systems.
Physical and Environmental Requirements of this position include:
Working Environment
Seldom
Occasional
Frequent
Other Requirements
Seldom
Occasional
Frequent
Cold (50 F or less)
X
Visual Acuity: Near
X
Heat (90 F or above)
X
Visual Acuity: Far (Drivers=Frequent)
X
Gases/Fumes/Dust
X
Color Discrimination
X
Heights
X
Hearing
X
Noise
X
Speech
X
Climbing (Stairs/Ladders)
X
Manual Dexterity
X
Driving
(Drivers = Frequent)
X
Eye/Hand Coordination
X
Standing
X
Travel:
Sitting
X
Local
X
Walking
X
Regional
X
Bending
X
Work with Others
X
Working Alone
X
Operating Machinery
Seldom
Occasional
Frequent
Crawling or Kneeling
X
Fax machine
X
Chemicals/Solvents
X
Calculator
X
Repetitive Movements
Computer
X
Keyboarding
X
Copier
X
Mouse
X
Moving Heavy Items:
Seldom
Occasional
Frequent
Printer
X
Lifting/Lowering
10-35#
Under 10#
Telephone
X
Lifting over Shoulder
35-75#
Reaching Over Shoulder
X
Reaching Forward
X
Pushing
X
Carrying
35-75#
10-35#
Under 10#