Multi-Unit Studio Manager

The Studio Manager sets the tone in the studio and sees excellence as the only acceptable result of the team’s efforts. They direct, motivate, inspire, and influence the studio team with functional leadership towards studio goals. The Studio Manager will be responsible for ensuring that our guests have an enjoyable and consistent experience during every visit through effective operations management and Perspire Sauna Studio team oversight. The Studio Manager must always be highly motivated, positive, and provide ongoing leadership to all with a passion for delivering superior service.

Studio Managers five main responsibilities are:

Team Management

Lead & Member Management

Sales Growth Management

Facility Management

Community Relations

By managing these (5) main areas of responsibility, the Studio Manager ensures that everyone who walks through the door feels better than when they arrived. This person will work alongside the Owner (Or General Manager, GM) to ensure smooth and efficient operations on a daily basis. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting- edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.

Seeking 40-45 hours a week. Must have general availability, including weekends Current Job Location Opportunities: PSS South Gilbert & PSS Queen Creek Studio Hours: M-F 7am-9pm; S&S 8am-6pm

Preferred Experience:

Sales – Prefer wellness space with membership-based sales model, Customer Service – Elevated service offering, spa and/or aesthetics, Management – small to medium sized teams 10-30 staff members

*Experience working in a spa or health/wellness environment is a plus, however we are willing to train the right candidate.

Compensation: Competitive – 60-65K annual base salary + commission

Commission – dependent on meeting and exceeding studio based KPIs i.e., monthly studio revenue, membership conversion rates, B2B metrics, etc. Free IR Sauna Membership + Paid Training

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not an exhaustive list, and other duties may be assigned.

Primary Responsibilities

Training, coaching and developing team members

Scheduling team members to maximize productivity and workload

Leading the team with strong Membership Sales. This is measured with conversion

Percentage and sales performance charts

Developing a high-energy, fun, and engaged membership culture at the studio through contests, promotions, events, and recognition

Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources

Manage any necessary disciplinary actions involving underperforming studio employees

Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible and courteous service

Resolving any guest complaints or membership issues with the highest level of customer service

Promoting the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership to guests

Understanding and speaking to the science, technology, and benefits of IR sauna, Chromotherapy, Red Light therapy, and contrast therapy

Ensuring that all front desk systems are followed such as proper member check-In, Telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!

Performing weekly and monthly inventory purchasing and processing functions

Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly

Assisting with local marketing B2B opportunities

Maintaining an engaged, productive team through strong leadership, demonstrating initiative and leading by example

Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work

Attracting, hiring and retaining a diverse team of top talent

Traits for Success in This Role

Team player with strong leadership and supervisory skills, to effectively work and guide staff to operate at peak efficiency and manage diverse personalities

Results driven and motivated to meet or exceed sales targets

Ability to lead and influence others to achieve goals

Analytical and decision-making skills, using critical thinking and good judgment

Ability and willingness to roll up your sleeves, tackle problems, and always find a solution

Poise, tact and diplomacy when interacting with dissatisfied guests

Passionate about health and wellness

Excellent interpersonal skills to ensure clear, effective communication with all guests and team members

Consistently show a positive attitude & take responsibility for own actions

Championing and modeling Perspire’s mission, vision, and values

About Us

Perspire's mission is to be the leading destination for affordable technology-based wellness solutions. We aim to promote self-empowered healing through physical improvement and emotional fulfillment. It is our goal that everyone leaves feeling better than when they arrived!

Infrared Saunas are proven to:

Increase clarity of the skin {acne, psoriasis, eczema}

Reduce stress and promote relaxation

Detox at the cellular level

Burn calories {increased heart rate allows for caloric burn}

Ease muscle tension, joint aches, and pains

Lower Blood Pressure

Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest.

Strong collaboration, organizational and prioritization skills

The ability to work a flexible, full-time schedule that includes days, evenings, weekends and holidays

We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Our Core Values: R.I.S.E.

Relationships: We care about our people and make sure the decisions we make are geared to strengthen our relationships

Integrity: Being unconditionally true to our moral principles is essential for our business. We choose to practice our values rather than simply professing them

Service: When our guests visit a Perspire sauna studio, they can be sure to experience a welcoming environment, a clean facility, and ultimate relaxation

Energy: We believe there is a direct correlation between positive energy and positive results, and that it attracts people like a magnet to our business and brand.

https://www.perspiresaunastudio.com/locations/

To apply for the Studio Manager position, please respond with a resume detailing your experience and what you are looking for in a position with Perspire!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.