Benefits:

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Levenson Eye Associates is a trusted name in eye care across the Jacksonville metropolitan area. With five state-of-the-art locations and a team of highly trained ophthalmic professionals, we pride ourselves on delivering personalized, comprehensive eye care with compassion and excellence. Our mission is to improve the vision and quality of life for our patients by combining advanced medical technology with a warm, patient-focused approach.

Position Summary: We are seeking a detail-oriented, compassionate Patient Coordinator to support front office operations across our five locations. This position is crucial in ensuring seamless communication, exceptional patient service, and operational excellence across the practice. This position may require travel depending on the Practice needs. The coordinator will be assigned to different offices as directed by the Patient Access Manager.

Location & Schedule:

Must have reliable transportation to travel between offices on short notice

Monday–Friday, within the hours of 7:00 AM – 5:00 PM (schedule varies within this range)

Key Responsibilities:

Greet and check in/check out patients in a friendly, efficient manner

Verify insurance and update patient records accurately

Schedule appointments across all five offices

Prepare, maintain, and audit paper patient charts

Provide support in the call center and medical records department as needed

Ensure compliance with HIPAA and internal standard operating procedures

Collaborate with the front office team to deliver excellent patient experiences

Qualifications:

High school diploma or equivalent required

Minimum 2 years of experience in a fast-paced medical office setting (ophthalmology preferred)

Strong understanding of HIPAA compliance

Excellent verbal and written communication skills

Proactive, self-motivated, and a quick learner

Strong multi-tasking and active listening skills

Empathetic, patient-first mindset

Typing speed of 45+ WPM

Bilingual in Spanish is a plus

Flexibility and willingness to travel between office locations as needed is required

At Levenson Eye Associates, we believe that exceptional care begins with exceptional people. Our culture is built on collaboration, integrity, and continuous learning. Whether we’re helping someone see clearly for the first time or managing a complex eye condition, our work makes a meaningful difference every single day.

Why Join Us?

Work alongside a dedicated and experienced team

Be part of a mission-driven practice that makes a difference

Growth opportunities within a dynamic healthcare environment

Join us and become part of a growing practice that values its people just as much as its patients.

EEO Statement: Levenson Eye Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.