The NATIONAL ASSOCIATION OF MUTUAL INSURANCE COMPANIES (NAMIC) has an opening for a Registration & Event Coordinator in the Indianapolis, IN office. This position provides administrative and registration support functions for the Education, Events, & Association Services Department that plans events, seminars, virtual educational programs, and related events.

 ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• Serves as primary registrar. This will require learning/mastering all components of the event management system and related database functions.
• Ensures registration and event detail accuracy by performing daily data cross-checks and affiliating with the NAMIC database.
• Assists the Director of Event Logistics, Housing, & Technology in the development and ongoing maintenance of registration and housing tracking spreadsheets and historical records.
• Works with Director of Event Logistics, Housing, & Technology to identify new opportunities to utilize event management system to improve operational efficiency and attendee experience.
• Supports the Education & Events team with event planning details including badge printing, ribbon list assignment/checking, attendee list formatting, on-site registration support, speaker housing coordination, staff travel and housing, material assembly, and prep for seminar activities as assigned.
• Conducts regular housing audits of guest room block at event hotel and reaches out to registrants without rooms and unregistered individuals in a room block.
• Produces registration related reports as needed including formatting attendee lists, demographics reports, and committee and board reports.
• Researches and proposes event-specific needs for items like event activities, vendors, décor, entertainment, and other event options within proposed budget upon request.
• Supports event team in coordination of virtual event planning details for activities as assigned.
• Maintains business records and history for seminars, virtual events, and special projects.
• Assists event planners with developing and updating event project timelines within the event management system.
• Edits and reviews event registration details and coordinates registration packet assembly for events with direction from the Director of Event Logistics, Housing, & Technology.
• Coordinates event registration desk operations on-site at events including greeting attendees, answering event questions, processing on-site registrations, and managing limited capacity event counts.
• Provides customer service support including using positive telephone skills, responding promptly to e-mails and phone calls, etc., from customers/members inquiring about virtual education and events.
• Supports all aspects of events & education office operations, including following office procedures, organizing, and using filing systems, maintaining department work areas, and related duties.
• Assists with webinars as needed.
• Provides vacation and out of office coverage for the events team.

QUALIFICATIONS INCLUDE:

• Demonstrated computer proficiency (Microsoft Office, Excel, Adobe, database management).
•  Experience in the event planning function and/or the hospitality field is preferred. Registration coordination is a plus.
• Bachelor’s degree or equivalent experience in hospitality, event management, or related business.
• Must be available for overnight travel by car and air approximately four times per year for approximately four days at a time, including the occasional weekend night. This may include independent travel that requires driving and navigating within city, highway, and rural settings.
• Ability to successfully pass a criminal background check and possess a valid driver’s license and an acceptable MVR.

NAMIC IS PROUD TO HAVE BEEN SELECTED AS ONE OF THE BEST PLACES TO WORK! We offer an excellent compensation and benefits package with this full-time position. Benefits include access to group medical, dental and vision; a matched 401(k) plan; one paid day each year to volunteer with the charity of your choice; generous paid vacation; and more! We have a friendly yet professional work atmosphere where everyone enjoys working hard for the good of our members. 

NAMIC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.