Job Description
It is an exciting time to join NBCUniversal and we have a unique opportunity for candidates interested in supporting the company’s premier early career rotational development experience, the NBCUniversal Page Program. Throughout their year in the program, Pages build skills, contribute in meaningful ways to the company and grow personally. After completing three challenging and robust assignment rotations and fulfilling Ambassadorship responsibilities, Pages graduate from the Program uniquely positioned to develop an exciting career in media.
In this Coordinator role supporting the East Coast Page Program, you will contribute to many aspects of the Page Program, from helping Pages start their year off successfully to ensuring they feel supported throughout their experience. In this role you can play a pivotal role in developing the future leaders of NBCU. The ideal candidate must possess strong interpersonal and technical skills, a high degree of professional maturity, and have a passion for coaching and developing early career talent. Additionally, this individual must work well in a fun, collaborative and entrepreneurial team all while continuing to be an ambassador of the Program and of NBCUniversal.
Responsibilities:
Page Lifecycle & HR Systems Support
Provide support throughout all stages of quarterly Page recruitment, including candidate communication and scheduling virtual panel interviews
Facilitate new hire HR processes for Pages including offer letters and background checks, completing I-9 verifications, and collecting new hire paperwork
Execute all HR transactions in SAP to support the Page lifecycle, from onboarding through placement or termination:
Onboard Pages in SAP, create Page records in STORM, assist with direct deposit, and process special payments
Complete termination transactions in SAP for exiting Pages
Maintain census report and other employee data
Support transition process for Pages post-Program including maintaining accurate records of Page conversions and exits
Serve as primary contact for Pages for TimeKeeper to ensure accurate facilitation of payroll
Serve as expert of and contact for all Page Program policies, including paid time off policy
Obtain necessary approvals and escalate HR issues and questions to Page Program Team
Administrative Support
Oversee cost allocation for all Page services through STORM and other internal billing processes
Execute monthly billing report for Page Program assignments, which requires knowledge of basic Excel functions (e.g. sum formulas, v-lookup functions, etc.)
Support Page Program team to facilitate various Page Program processes, including creating surveys and managing data
Other administrative support for Early Careers team
HR Generalist Support
Work closely with and support Pages throughout all stages of the Program
Provide coaching and feedback to Pages to support their learning and development
Learning & Development Support
Work with Page Program Team and other partners to handle logistics for all Page development experiences, including regularly scheduled labs, onboarding, and other training
Work with Page Program team to develop and help facilitate content for Page learning labs
Support Page Program Onboarding including event planning and logistics, daily onboarding run of show, welcome and offer support to new Pages leading up to and throughout the duration of the Onboarding experience
East Coast Page Office Management
Manage distribution, organization, and maintenance of Page uniforms, including coordinating dry cleaning and fittings, managing uniform inventory, and ordering new uniforms
Manage and maintain the Page Office (office supplies, Facility needs, IT needs, etc.) and inventory of Page Program-branded supplies and materials
Assist with supply of Page Program-branded supplies and materials
Work with Page Program Director to process and reconcile all invoices and expenses per Page Program budget
East Coast Page Program Operations
Support the scheduling efforts throughout the Page lifecycle, assigning Pages to support the Tour at NBC Studios, audience services, part-time assignments, special events, and company initiatives
Create and distribute the weekly master schedule for Pages on the East Coast, while managing necessary changes and updates in real time (including being “on call” on weekends, when necessary)
Manage requests and communicate with business partners to provide and confirm Page services
Qualifications
Who You Are:
A problem solver who can explore multiple paths to reach a desired outcome
Energized by changing needs of an evolving early-career workforce
A challenge seeker with a high-touch, client-driven, customer-service oriented approach
Highly empathetic with a disciplined, action-oriented mindset
A champion of diversity and inclusiveness
Approachable and compassionate
Able to balance being talent-focused and committed to complex business needs
What You Seek:
A role where every day is different
Exposure and insight into various businesses and internal partnerships
An opportunity to step outside of your comfort zone
An early-career role where you can lead by example
A highly collaborative, fun, and supportive team with an all hands on deck mentality
A development opportunity to build communication and facilitation/public speaking skills
Unmatched expertise in working with the early career population
What You Bring:
Bachelor’s degree in Human Resources or related field required
Minimum 1 year of administrative experience, working with Microsoft Outlook, PowerPoint, and Excel
Must be willing to work overtime and on weekends as needed
Demonstrated ability to understand, enforce, and effectively convey important policies
Organizational prowess
Industry knowledge and curiosity
High level of integrity, respect, and professionalism
Ability to problem solve on your own and escalate issues appropriately
A love of solving puzzles and finding creative solutions to get the job done
Additional Requirements:
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000 - $65,000
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.