Job Description

NBC Sports Next is where sports and technology intersect. We’re a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and technology within our two groups: Youth & Recreational Sports and Golf.

At NBC Sports Next, we make playing sports better through innovative technology and immersive experiences for athletes, coaches, players and fans. We equip more than 30MM players, coaches, athletes, sports administrators and fans in 40 countries with more than 25 sports solution products, including SportsEngine, the largest youth sports club, league and team management platform; GolfNow, the leading online tee time marketplace and provider of golf course operations technology; GolfPass **** the ultimate golf membership that connects golfers to exclusive content, tee time credits, and coaching, tips; TeamUnify, swim team management services; GoMotion, sports and fitness business software solutions.

At NBC Sports Next we’re fueled by our mission to innovate, create larger-than-life events and connect with sports fans through technology that provides the ultimate in immersive experiences.

NBC Sports Next includes two groups. This role is part of our Golf group.

Golf fuses the team behind products and services like GolfNow, TeeOff and GolfPass , which better connects golfers and golf facilities around the world through innovative solutions like cloud-based golf course management and SmartPlay contactless technology and services that create optimum golfing experiences.

Come join us as we work together as one team to innovate and deliver what’s Next.

GolfNow seeks to add a highly motivated individual to our Sales Operations department. As the Sales Operations Coordinator , you will provide a broad range of support functions to the team, as we work to ensure that our process and procedures comply with standards set by company leadership. You will provide direct administrative support and interact with department leads.

Job Duties

• Serve as the first level of support for operational and Salesforce questions from supported departments
• Assist leadership in creating Salesforce reports and dashboards
• Coordinate meetings with stakeholders from supported departments and outline Salesforce requests
• Test completed Salesforce tickets to ensure stakeholder needs have been met
• Create and edit articles in the Knowledge Resource Library
• Conduct proactive audits of Salesforce reports, dashboards, and queues to ensure the system is operating as intended

Qualifications

Basic Requirements

• 1+ years' experience utilizing a CRM system
• 2+ years' experience in Microsoft Excel and other Microsoft Office tools
• Detail-oriented and well-organized
• Interpersonal skills and effective teamwork are essential
• Ability to deliver on role duties and respond to inquiries in a timely manner

Desired Characteristics

• Bachelor’s Degree preferred
• Salesforce knowledge is preferred
• A familiarity with GolfNow products is preferred
• Ability to organize, manage time, and multi-task effectively
• Self-starter with the ability to work independently and collaboratively
• Attention to detail and integrity of data
• Ability to communicate effectively in a professional setting, both verbally and in writing
• Adaptability to rapidly changing priorities and ability to prioritize accordingly
• Collaboration across the organization to achieve common goals and the ability to work well with others

Additional Requirements

• Must be willing to work in Orlando, FL

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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