Job Description

Academic Year Internship Program:

• Applications Close: June 9, 2023, at 11:59pm ET. Pro Tip: Submit your application as soon as possible – don't delay!
• Program Dates: September 18, 2023 – April 19, 2024
• Time Commitment: 16-24 hours per week. Exact schedule to be determined based on business need. We will do our best to accommodate course schedules.

To Apply:

• Submit a one-page resume that outlines your work experience, accomplishments, and your graduation month and year.
• Submit a cover letter that highlights your passion for NBCUniversal, the locations (listed below) you are open to for internships, and your top areas of interest (opportunities listed below).
• Upload a transcript (unofficial transcripts are fine) that confirms your status as an actively enrolled student in a degree-granting program.

NBC Sports Group

NBC Sports connects people to the moments that matter most and serves sports fans 24/7 with premier live events, insightful studio shows, and compelling original programming. The sports media company presents premier content across linear platforms NBC, USA Network, Golf Channel, and Olympic Channel: Home of Team USA, as well numerous digital sites, including Peacock. It also consists of NBC Sports Next, a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and technology within its three groups: Youth & Recreational Sports, Golf, and Betting & Gaming. NBC Sports possesses an unparalleled collection of media rights agreements, partnering with some of the most prestigious sports properties in the world: the International Olympic Committee and United States Olympic and Paralympic Committee, the NFL, NASCAR, INDYCAR, PGA TOUR, Notre Dame, The R&A, PGA of America, USGA, Churchill Downs, Premier League, Tour de France, Roland-Garros, and many more.

NBC Sports Next

NBC Sports Next is a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and technology within its three groups: Youth & Recreational Sports, Golf, and Betting, Gaming & Emerging Media. NBC Sports Next is fueled by its mission to innovate, create larger-than-life events and connect with sports fans through technology to provide the ultimate in immersive experiences.

Areas of placement may include, but are not limited to:

Customer Experience:

• Customer Success – the Customer Experience Internship program will focus on multiple aspects of the customer experience in positions such as Project Management, Training, or Customer Success.

Responsibilities:

**Customer Content & Enablement **

• Work with our technical writers to create customer-facing content to drive adoption of our multiple platforms.

• Assist with Enablement activities to create and deliver training to the Customer Success teams.

Customer Support

• Learn the technical aspects of our SportsEngine platform to assist our customers with troubleshooting and sport registration.

Project Management

• Partner with our Solutions Specialists to learn about content migration, and work with our Project Managers on current initiatives impacting our Customer Success teams.

Qualifications

Basic Requirements:

• Must be actively enrolled in a degree-granting program at an accredited institution during the entire duration of the program.
• Current class standing of sophomore or above (30 credits).
• Must be authorized to work in the United States without visa sponsorship by NBCUniversal.
• Must be willing to work in Minneapolis, MN.

Desired Characteristics:

• Students with class standing of junior or above preferred.
• Cumulative GPA of 3.0 or above.
• Experience working with business platforms, such as Excel, Word, and/or a CRM system.
• Advanced degree (in-progress/completed) or equivalent experience.
• Demonstrated professional experience showing a self-starter mentality.

The hourly rate for undergraduate student interns is $17.00.

The hourly rate for graduate student interns is $18.00.

Additional Information

All your information will be kept confidential according to EEO guidelines.