Bilingual Patient Care Coordinator (Spanish and English Required)

NEUROSPINE PLUS LLC

Bilingual Patient Care Coordinator (Spanish and English Required)

West Palm Beach, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Vision insurance

    Job description

    NeuroSpine Plus (NSP) is hiring a bilingual (Spanish) Scheduler/Patient Care Specialist with a friendly yet assertive demeanor for our fast-paced, multi-disciplinary practice. If you excel in customer service and thrive in a patient-focused environment, we want to hear from you. Fluency in Spanish is required. In this role, you'll ensure accurate medical records, schedule appointments, and communicate with patients effectively. Join our growing team and make a difference in patient care!

    Responsibilities:

    Schedule new and follow-up appointments for patients.

    Register new patients and update necessary records.

    Send forms and paperwork to patients, ensuring all required fields are completed.

    File, fax, and handle other miscellaneous front desk tasks.

    Answer multi-line telephones.

    Monitor, record, and communicate changes in patients' conditions.

    Requirements:

    Experience with various types of insurance, referrals, and authorization processes preferred.

    Excellent oral and written communication skills.

    Computer proficiency (scanning, uploading, downloading, document transfer).

    Ability to prioritize tasks effectively.

    Exhibit patience and compassion.

    Schedule:

    Monday - Friday 8:30a - 5:30p