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Customer Service Coordinator

NLC, Inc

Customer Service Coordinator

West Hartford, CT
Full Time
Paid
  • Responsibilities

    We are seeking to fill our Customer Service Coordinator and looking for a candidate who is positive, and passionate about customer service. Candidates should be comfortable interacting with potential customers and existing customers, solution-oriented, and have the ability to work with a wide variety of individuals, and willing to learn all facets of a company in order to ensure the success of their projects within the overall mission. As an entry-level customer service position, no direct experience is required; however, having a customer-focused attitude, familiarity with marketing and sales basics, and/or a desire for leadership will formulate the foundation of a great candidate.

    Role Responsibilities:

    Become well versed in product knowledge and customer services provided while maintaining a good working knowledge of the competition on a face-to-face basis.

    Create and conduct presentations to customers and potential clients.

    Assist with product launches, test markets, and territory identification.

    Communicate daily with team members on progress in the campaign and game plan for solutions and continued success.

    Benefits:

    Personal and professional development

    Paid training

    Bonuses

    Networking events

    Travel opportunities

    Experience:

    Comfortable with public speaking and presentation

    Quick learner

    Adaptable

    Organized

    Well-spoken

    Experience in leadership is a plus.