Job Description

NVB Playgrounds is a fast-growing company with plenty of room for advancement seeking a Customer Care Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

NVB Playgrounds is a fast-growing company looking to add valuable team members with room for advancement. .

HOURS OF OPERATION:

Monday-Friday: 9-5

RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Analyze and report product malfunctions

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

BENEFITS:

• Health, Dental and Vision insurance
• Paid time off
• Matching IRA
• Company paid Holidays
• Room for advancement
• Casual dress code

Company Description

Join a winning team that brings happiness and joy to the world. We are hiring here at NVB Playgrounds and we are just as dedicated to our customers as we are to our employees! Our team has been hard at work since 2006 to bring excitement and thrill to kid's faces around the country. Join us in making those dreams come true.