Who We Are:

NerdsToGo is a cool, fast growing brand and Full-Service IT Company that specializes in Managed Services and all things technology for small and mid-size businesses as well as residential users. We provide solutions for on premise, cloud, and hybrid cloud environments, as well as on-site, in-shop computer repair to our diverse customer base. We are looking for outgoing, friendly, talented IT professionals, whom we affectionately call “Nerds”, to perform on-site and remote support, installation and technical services. We have a casual, flexible and fun environment with a strong emphasis on White Glove Customer Service and Top Quality Workmanship.

Job Summary

The Computer Repair Technician will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Computer Repair Technician must have a strong field service background and customer service skills. The Computer Repair Technician must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.

Responsibilities include but are not limited to

Onsite computer solutions for Windows-based PCs and Apple computers

Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers

Assist in all marketing efforts to promote the business

Have a client first mentality and maintain a positive and professional attitude at all times.

Network installation and maintenance (wired, wireless, LAN, WAN)

Data recovery and loss prevention

Virus protection and Spyware/Adware removal

Computer security enhancement

PC Hardware and software fault isolation and repair

System repair and upgrades

Software upgrade and installation

One-on-one training

Report to and assist lead technician

Qualifications

2-3 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments

Strong knowledge of PC troubleshooting and repair, both hardware and software/OS

Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, CompTIA A+.)

Proficiency with peer-to-peer and client/server network configurations and troubleshooting

Professional, high-energy, customer-oriented work ethic

Valid driver’s license and a clean driving record

Must be willing to submit to mandatory background check and drug screen

Self Starter and detailed oriented

Able to multitask

Certifications

CompTIA A+ (Preferred)

Benefits/Perks

Great culture

Access to fully branded Nerd vehicle

Training assistance

Opportunity to be a part of a growing brand!

Schedule:

8 hour work shift

Monday - Friday

Overtime

Weekend availability as needed

<p style="font-size: 8pt;"><em> This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate. </em></p>