Network Engineer

I

INTELEK TECHNOLOGIES CORPORATION

Network Engineer

Norman, OK
Full Time
Paid
  • Responsibilities

    Network/Systems Engineer

    Reports to VP Operations

    Responsibilities to include:

    • Network installation and configuration: Setting up and configuring network devices like routers, switches, firewalls, and access points.
    • Network maintenance: Performing routine checks on network performance, identifying and resolving network issues, and applying software updates.
    • Network security: Implementing and managing network security measures to protect against unauthorized access and cyber threats.
    • User account management: Creating and managing user accounts and permissions on the network.
    • Performance monitoring: Utilizing network monitoring tools to identify bottlenecks and optimize network performance.
    • Troubleshooting: Diagnosing and resolving network connectivity issues for users.
    • Backup and disaster recovery: Implementing data backup strategies and disaster recovery plans
    • Documentation: Maintaining detailed documentation of network configuration and procedures.
    • Vendor management: Coordinating with network hardware and software vendors for support and upgrades.
    • After-Hours/On-Call availability: Managing/resolving IT related issues and events after-hours, weekends and holidays (as needed) to ensure proper operations.

    More specifically, a person in the position will be:

    • Providing technical support for both hardware and software issues faced by our users and customers.
    • Monitoring the multi-site environment daily and responding immediately to any security or usability concerns, including firewalls and VPNs.
    • Creating and verifying backups of data.
    • Responding and resolving help desk requests, both internal and external.
    • Upgrading systems and processes as required for enhanced functionality and issue resolution.
    • Administering infrastructure, including hypervisors (VMWare & ProxMox), network monitoring and management software, firewalls, databases, antivirus/malware protection software and other processes.
    • Administering Windows, IBM i (limited) and occasional Linux domains and systems.
    • Managing Windows GPO and scripting for network/user operations.
    • Working with POE devices (Phone, WiFi, and Switches).
    • Managing internal and external DNS.
    • Managing and configuring UPSes and generators.
    • Managing camera and building access systems.
    • Performing environment replication and disaster recovery operations.
    • Planning, coordinating, and implementing updates, upgrades and maintenance in order to protect data, software, and hardware.
    • Performing routine network startup and shutdown procedures.
    • Recommending changes to improve systems and network configurations, and determining hardware or software requirements related to such changes.
    • Researching and planning application upgrades, documenting vendor changes and contract modifications in addition to reviewing contracts and identifying opportunities for cost savings by scaling resources to meet current needs.
    • Maintaining/updating network documentation (i.e. runbooks) and change management.

    Required Skills/Capabilities:

    • Technical knowledge: In-depth understanding of networking protocols (TCP/IP, UDP, DNS), network topologies, and network security principles.
    • Hardware expertise: Familiarity with network hardware like routers, switches, firewalls, and cabling systems.
    • Operating system proficiency: Knowledge of different operating systems like Windows Server, IBM i, and Linux.
    • Troubleshooting skills: Focused on determining hardware vs. software, hardware vs. firmware, software vs. operating system, network vs. application/systems, and patterned vs. non-repeatable problems.
    • Analytical skills: Ability to analyze network performance data to identify potential problems working in a team, or independently without supervision.
    • Communication skills: Effective communication, written and verbal, with both technical and non-technical users to explain network issues and solutions.
    • Ability to work longer hours in infrastructure emergencies and to meet deadlines.
    • Ability to prioritize and multitask from multiple inputs.
    • Willingness to learn new technologies and maintain industry knowledge.
    • Ability to lift, carry, and move all components of PC workstations, servers, UPSes, network equipment, peripherals, and other ancillary equipment.

    Experience/Certifications/Education Required for this position (preference given for actual experience vs certifications and degrees):

    • 3-5 Years of demonstrable network management, in a multi-vendor, multi-site environment.

    and/or

    • Current CompTIA Network+, Server+ or equivalent (i.e. Cisco Certified Network Associate (CCNA), Microsoft Certified Network Associate (MCNA), etc.).

    and/or

    • BS in Computer Science, MIS or related field.

    Please be aware that this role is fully onsite in Norman, OK and is not a remote position.