New Center Openings Manager

The Learning Experience - World Headquarters

New Center Openings Manager

Dallas, TX +2 locations
Full Time
Paid
  • Responsibilities

    Benefits:

    Childcare Benefit

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Training & development

    Tuition assistance

    Wellness resources

    Company parties

    Opportunity for advancement

    Vision insurance

    Job Location: Hybrid must reside within the Dallas, Houston, Austin market

    Salary: $80,000 - $85,000

    The role of the New Center Openings (NCO) Field Manager is to engage new and multi-unit franchisees and their leadership team, immerse them in the TLE culture and ensure clear expectations are set for opening a new center. The NCO Manager ensures that franchisees and center leaders are prepared and ready to operate a successful center to brand standards and expectations.

    Responsibilities:

    Serves as an on-premise coach and resource to franchisees and center leadership team, as well as an influence and guide for the successful opening of new centers.

    Executes operational strategies designed to drive success across critical performance measures: customer enrollment, retention, productivity, quality, and brand awareness.

    Demonstrates competence in communicating and training on new initiatives, while creating excitement and engagement.

    Employs critical thinking to analyze center trends and P&L performance, while providing guidance to help center leadership teams acclimate to TLE processes.

    Consistently educates oneself on TLE’s standard operating procedures and state childcare licensing regulations, and ensures center leadership team always comply.

    Evaluates enrollment trends for each center within their territory, and partners with internal teams and the franchisees to create and implement action plans.

    Builds and maintains positive relationships- creates an environment of trust and rapport with peers, franchisees, their employees, and corporate support partners.

    Utilizes and shares market data and pertinent information to enable franchisees to attract and retain top talent and customers.

    Partners with franchisees and center leadership teams in the licensing, marketing, advertising, opening, and staff training for new centers.

    Proactively addresses concerns, considering the views and opinions of both internal and external customers.

    Experience/Requirements

    Experienced Multi-Unit Operator, (early childcare education highly preferred) and/or franchise concepts

    Travel 85%

    Understands how to analyze Profit & Loss statements

    Bachelor’s Degree or appropriate equivalent from an accredited university

    Strong computer and technical skills, including Microsoft business applications and various reporting software

    Strong project management, business writing and reporting skills

    Exceptional written, interpersonal and verbal communication skills

    Solid business acumen, management, analytical, and problem-thinking skills

    Ability and willingness to work a flexible full-time schedule that may include weekends and holidays and participate in company functions.

    Ability to book and travel independently throughout the US

  • Locations
    Phoenix, AZ • Denver, CO • Dallas, TX