New Center Openings Manager
Benefits:
Childcare Benefit
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Tuition assistance
Wellness resources
Company parties
Opportunity for advancement
Vision insurance
Job Location: Hybrid must reside within the Dallas, Houston, Austin market
Salary: $80,000 - $85,000
The role of the New Center Openings (NCO) Field Manager is to engage new and multi-unit franchisees and their leadership team, immerse them in the TLE culture and ensure clear expectations are set for opening a new center. The NCO Manager ensures that franchisees and center leaders are prepared and ready to operate a successful center to brand standards and expectations.
Responsibilities:
Serves as an on-premise coach and resource to franchisees and center leadership team, as well as an influence and guide for the successful opening of new centers.
Executes operational strategies designed to drive success across critical performance measures: customer enrollment, retention, productivity, quality, and brand awareness.
Demonstrates competence in communicating and training on new initiatives, while creating excitement and engagement.
Employs critical thinking to analyze center trends and P&L performance, while providing guidance to help center leadership teams acclimate to TLE processes.
Consistently educates oneself on TLE’s standard operating procedures and state childcare licensing regulations, and ensures center leadership team always comply.
Evaluates enrollment trends for each center within their territory, and partners with internal teams and the franchisees to create and implement action plans.
Builds and maintains positive relationships- creates an environment of trust and rapport with peers, franchisees, their employees, and corporate support partners.
Utilizes and shares market data and pertinent information to enable franchisees to attract and retain top talent and customers.
Partners with franchisees and center leadership teams in the licensing, marketing, advertising, opening, and staff training for new centers.
Proactively addresses concerns, considering the views and opinions of both internal and external customers.
Experience/Requirements
Experienced Multi-Unit Operator, (early childcare education highly preferred) and/or franchise concepts
Travel 85%
Understands how to analyze Profit & Loss statements
Bachelor’s Degree or appropriate equivalent from an accredited university
Strong computer and technical skills, including Microsoft business applications and various reporting software
Strong project management, business writing and reporting skills
Exceptional written, interpersonal and verbal communication skills
Solid business acumen, management, analytical, and problem-thinking skills
Ability and willingness to work a flexible full-time schedule that may include weekends and holidays and participate in company functions.
Ability to book and travel independently throughout the US