POSITION SUMMARY: The New York City Department of Education (DOE) is the largest school system in the country, composed of approximately 1.1 million students and roughly 135,000 employees, including 79,000+ teachers in approximately 1,800 schools.

The Chief Information Officer provides overall leadership, management, vision, and policy direction in defining the role of Information Technology (IT) for the Department of Education (DOE) in supporting the Chancellor’s vision for Equity and Excellence for all students.  The CIO will have governance and oversight responsibility over IT projects across the agency in order to improve quality and consistency, increase efficiency, and strengthen our ability to drive agency goals.

The CIO will oversee the Division of Instructional and Information Technology (DIIT), the largest IT organization within the DOE. The Division supports the delivery of world-class teaching and learning to the students of New York City by providing information and technology solutions that foster innovative, instructional, and operational excellence. It manages a five-borough network that connects all schools and DOE facilities and oversees a growing portfolio of applications, databases, and software systems used by school-based and central staff; administers the DOE website and intranet; and provides direct support to schools in the form of professional development, help desk, and on-site support.

The CIO provides policy-level strategic and tactical planning, development, evaluation, and coordination for all IT systems at the central and school level. Performs related work.

REPORTS TO:  Chief Operating Officer

DIRECT REPORTS:  The CIO will oversee senior managers responsible for a diverse and complex set of IT areas, including Strategic Planning and Program Management, Application Development, Infrastructure and Operations, Borough Technology Staff, Data and Security, Educational Technology, Digital Communications, and HR and Finance

KEY RELATIONSHIPS:  COO/Deputy COO, Office of the Chief of Staff, DOE leadership, IT units and user/ stakeholder groups, external partners and partners, and City Hall and agency partners, including the NYC Department of Information Technology and Telecommunications (DoITT) and NYC Cyber Command (NYC3)

RESPONSIBILITIES

• Understand the business of DOE and customer/user experience in order to map needs to technology.
• Working with a range of internal and external stakeholders, develop an enterprise-wide IT strategy that articulates how IT can support DOE goals, establishes DOE IT priorities, and sets the direction for our systems.
• Develop and ensure execution of a tactical plan to implement this strategy, including funding approach, timeline (short-, medium-, and long-term objectives), and measurable goals.
• Establish and lead a cross-functional team that will:
  • create visibility across DOE on IT projects and expenditures (hardware, software, services); and
  • ensure that IT work has common metrics, standards (security, testing, development), and consistent expectations for IT roles and responsibilities across the organization.
• Review IT operations across the DOE; identify opportunities to improve quality and consistency, increase efficiency, and strengthen our ability to drive agency goals; implement associated changes.
• Oversee the development and enforcement of policy and procedures to ensure the security, integrity, and privacy of information and the protection of IT assets.
• Work with stakeholders to understand and manage change driven by new technology and approaches.
• Champion and advocate for system improvements.

QUALIFICATION REQUIREMENTS:

MINIMUM

1. A baccalaureate degree from an accredited college and four years of progressively more responsible, full-time, satisfactory experience using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks, at least 18 months of this experience must have been in an executive, managerial, administrative capacity in the areas of computer applications programming, systems programming, computer systems development, data telecommunications, data base administration, or planning of data processing or in the supervision of staff performing these duties; or
2. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent approved by a State's department of education or recognized accrediting organization and must possess at least four years of experience as described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.

PREFERRED

• Five or more years of executive or managerial experience.
• Successful experience in managing a multifaceted information technology operation or other complex and dynamic settings.
• High degree of professionalism; strong teamwork and consensus-building skills.
• Strong interpersonal and leadership skills, motivation, decisiveness, flexibility, and sound business judgment.
• Enterprising and resourceful, organized and results-oriented.
• Strategic thinker who can mobilize disparate groups of people toward a common and ambitious goal, manage horizontally and vertically, and translate insights into action.
• Effective planning and problem-solving abilities.
• Advanced written and oral communication skills; ability to communicate clearly and persuasively.
• Experience in addressing large, legacy data and IT systems.
• Experience in education and/or public policy issues.
• Experience in navigating DOE protocols.
• Knowledge of New York City and/or general issues relevant to large urban areas.
• Specific knowledge of City IT operations, large data systems, finance, and human resources a plus.

SALARY: $186,539+

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)

PLEASE INCLUDE A RESUME AND COVER LETTER WITH YOUR APPLICATION. 

APPLICATIONS WILL BE ACCEPTED THROUGH APRIL 8, 2019, UNTIL 3:00 P.M.

NOTE: THE FILLING OF ALL POSITIONS IS SUBJECT TO BUDGET AVAILABILITY AND/OR GRANT FUNDING. 

AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation.  Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 1102, Brooklyn, New York 11201, or visit the OEO website at http://schools.nyc.gov/OEO

Required Skills Required Experience