Job Description

The Next Phase, Account Manager, will help grow and expand the Next Phase business by increasing productivity and proficiency. The candidate will love the Next Phase core values and achieve strong relationships internally, with our team, and externally with customers and vendors. The candidate will understand the “big picture” of the Next Phase and their role in supporting sales team members to increase sales effectiveness and smooth product launches. The candidate will be passionate about helping sales by introducing efficiencies and being diligently organized, meeting all deadlines, reducing errors, and working autonomously to move products through the system to the Logistics team. Their high-quality work will yield greater efficiency and customer success.

Account Manager Responsibilities:

• Prepare Sales personnel and use deductive reasoning to ensure products get to the shelf as efficiently as possible. Conduct surveys and research
• Inspire the sales team's trust by handling all details and preparing them effectively for buyer meetings, successful sales appointments, presentations, and follow-up. Keep the salesperson organized and on task to achieve sales goals.
• Manage internal and external relationships (cross-department, Customer, Supplier) to achieve perfect execution expressed in real dollars after authorization
• Work with internal/external partners and ensure utilization of NPE/FSB timelines/checklists to build and launch customer programs successfully.
• Ensure protocols and policies are followed internally and with external clients and customers
• Deliver successful program launches as reflected by accurate, timely execution and the efficient use of time and resources within budget
• Look for ways to utilize vendors better to achieve more sales
• Ensure a smooth hand-off of programs to Logistics
• Provide support to your teammates by clearing obstacles, articulating a vision, and helping everyone move towards a common goal
• Drive process improvements, quickly assessing situations and making recommendations for remedies or courses of action

Account Manager Requirements:

• Bachelor’s degree in sales, communications, or related field preferred
• Experience in account management is highly preferred
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviors and industry trends.

Company Description

Next Phase Enterprises (NPE) is a full-service Sales, Marketing, and Logistics team of professionals with over 500 years of combined industry experience. NPE serves the Grocery, Mass Merchandise, and Club channels, including Kroger, Walmart, Sam’s Club, Costco, and BJ’s. Since the company was founded in 1995, it has grown from 2 clients and $4 Million in annual retail sales to 49 clients and more than $1 Billion in sales. The company is headquartered in Phoenix, AZ, and has regional sales offices throughout the country. NPE’s success and growth are driven by its five core values, which are: We Are a Family Company; We Have Mutual Trust & Respect for Each Other; We Show a Spirit of Service to Our Partners, Our Community, and Each Other; We Commit to a Work/Life Balance, and We Focus on Innovation.