Job Description

JUNIOR DATA CAPTURE ANALYST – LABEL INSIGHT

Employees can work remotely – must be US-based

Reference ID: REF23691U

ABOUT THIS JOB

https://nielseniq.com/global/en/landing-page/label-insight/  

Better decisions are in the product details

With Label Insight technology, brands and retailers have a direct view into consumer intent. Understanding which product attributes or ingredients matter most to consumers can drive innovation, improve marketing, and optimize assortment strategies. Over 30,000 brands, 350 retailers, the FDA, and USDA use Label Insight technology as their source of truth.

Our Label Insight Operations team is chock-full of smart, dedicated, and creative team members. We're passionate about iteration/ innovation and strive to continuously evolve our operational processes to drive efficiency and quality. We spend our time testing and measuring the data to drive our decision-making process. The Operations team is a tight-knit group of data analysts that value empathy, communication, and trust – come join us! 

The purpose of this role is to ensure that product data is efficiently flowing through all steps in the Data Processing Pipeline. This role will report to the Data Capture Manager and support multiple facets of our Operations team including image processing, data capture and data quality workstreams. As a junior role, this position is focused on supporting our operational processes and gaining vital knowledge and experience necessary to manage internal and external workstreams with support. 

RESPONSIBILITIES

• Serve as a flexible internal resource, driving value within multiple workstreams
• Contribute to quarterly objectives and key results in line with wider business direction with Manager support
• Mitigate customer impact by conducting root cause analysis of issues across multiple processes
• Ensure resolution of external customer tickets in accordance with our communicated SLA cycle times
• Collaborate with technology teams to identify and resolve internal bugs related to our processing platforms
• Work cross-functionally to drive operational efficiencies across multiple processes 
• Create and maintain training exercises/ materials for offshore workforce
• Analyze data generated from our vendor to provide feedback with the goal of increasing quality and production rates
• Analyze data generated from data science models to provide feedback with the goal of increasing quality and application rates
• Contribute to business intelligence dashboard creation/ maintenance to enable visibility into internal and external operational processes and associated KPIs

QUALIFICATIONS

• You’re a motivated learner and not afraid to ask questions
• You have great time management
• You excel in a fast-paced environment
• You have excellent verbal and written communication skills
• You’ve got a bachelor's degree or equivalent combination of education and experience in a data/ technology organization

Additional Information

All your information will be kept confidential according to EEO guidelines.

ABOUT NIELSENIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

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OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/