Benefits:

401(k)

401(k) matching

Employee discounts

Paid time off

Training & development

The Inn at Nye Beach is seeking a night auditor for the overnight shift. We are seeking enthusiastic, career-oriented, warm, and caring professionals who truly enjoy providing service that exceeds expectations. We are dedicated to creating a warm, attentive, and professional environment for our guests and employees.

Qualified candidates for The Inn at Nye Beach will genuinely care about diligently, respectfully, and attentively anticipating the needs of our guests and team. Candidates should possess a consistent working history in the hospitality industry. We will provide an environment that values community and teamwork while providing strong support for career development.

The night auditor’s responsibilities encompass a range of tasks that bridge the gap between the previous day’s operations and the preparations for the next.

Handling guest requests that may arise during the night demonstrates the hotel's commitment to delivering exceptional service during unconventional hours.

Incident Management and De-escalation—Proficiency with company incident management procedures and de-escalation techniques to manage and diffuse a high-stress situation.

Conducts the night audit, which involves reconciling guest accounts, verifying room rates, and promptly identifying and addressing discrepancies.

Creating and maintaining accurate guest folios involves recording charges, payments, and any additional services the guests use during their stay.

Maintaining accurate financial records, auditing all transactions, including credit card payments, and appropriately recording and balancing.

Updating the status of rooms for both operational and security reasons.

Investigating and resolving discrepancies in-room charges, payments, or reservations, contributing to accurate accounting records.

The night auditor's role includes closing out the day’s financial activities and preparing the system for the next day’s operations.

Conduct regular security rounds to ensure the safety of the premises, both for guests and hotel staff. This involves access points, monitoring CCTV security cameras, and promptly addressing security concerns.

The property management system (PMS) and other sophisticated technologies help manage the premises.

Maintains a clean and organized work area and lobby.

First responder for incidents that occur throughout the night. This could include medical emergencies, security breaches, or other unforeseen events. Must be able to assess situations and take appropriate action for guest safety and overall hotel security.

QUALIFICATIONS AND REQUIREMENTS: Reliable and punctual. Must be detail-oriented and capable of effective written and verbal communication. Any accounting or admin experience is a plus.

We offer competitive pay and benefits for Full-Time employees, including PTO hours, monthly incentive programs, advancement opportunities, and employee discounts/programs.

VIP Hospitality Group is an equal opportunity employer Minorities / Female / Disabled / Veterans