Non-Emergency Medical Transportation Dispatcher

AMAZING GRACE TRANSPORTATION LLC

Non-Emergency Medical Transportation Dispatcher

Schenectady, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Health insurance

    Paid time off

    Training & development

    Benefits/Perks

    Competitive Compensation

    Paid Time Off

    Career Growth Opportunities

    Job Summary

    We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive non-emergency calls and make quick decisions to ensure that customers are picked up from their address on time and dropped off at the appointments on time. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

    Responsibilities

    Collect and put information from callers into system

    Prioritize calls according to the level of urgency

    Transmit information to the appropriate person or department

    Direct drivers to appropriate location

    Monitor status of the drivers

    Qualifications

    2-3 years' experience as a Dispatcher in a Non-Emergency Medical Transportation company

    Excellent typing and data entry skills

    Understanding of best practices and procedures for non-emergency medical transportation

    Strong verbal and written communication skills

    Highly organized with the ability to multitask and prioritize

    Ability to work well under pressure

    Computer literate