To view this position directly, you may visit: http://www.northcarolinainterviews.com/job/client-support-consultant-with-relias-learning/

The position listed below is not with North Carolina Interviews but with Relias Learning

North Carolina Interviews is a private organization that works in collaboration with government agencies to promote emerging careers. Our goal is to connect you with supportive resources to supplement your skills in order to attain your dream career. California Interviews has also partnered with industry leading consultants & training providers that can assist during your career transition. We look forward to helping you reach your career goals! If you any questions please visit our contact page to connect with us directly

Company: Relias Learning US Requisition ID: 10208 TAKE THE NEXT STEP IN YOUR CAREER! Are you looking for a high-energy and fast-paced Client Support Consultant? Join Relias Learning, the company changing lives throughout the world by helping healthcare organizations improve their clinical outcomes! Relias Learning provides a blended approach of learning, assessments and analytics for approximately 6,000 healthcare providers, covering both physical and mental health needs, as well as public safety organizations. Relias offers unrivaled course content and allows staff and organizations to demonstrate skill and performance, all in a singular, powerful learning management system. WHAT CAN RELIAS OFFER YOU? Competitive base salary & generous bonus opportunity
Great health benefits package in addition to an outstanding 401k company match and wellness program
Time to recharge Unlimited PTO & 11 paid holidays, including your birthday
Comprehensive 2-week training program a great introduction to our company, customers and culture!
Growth and career advancement opportunities! One of Deloitte s 500 fastest growing tech companies
One of The 2014 Inc. 5000 fastest growing companies WHAT YOU LL BE DOING: Directly responsible for the satisfaction of our customers
Providing resolutions to customers day to day questions
Providing quick response times and quality support
Operating in a fast-paced, dynamic call center environment
Explaining technical concepts and having difficult conversations on a regular basis YOU VE GOT WHAT IT TAKES IF YOU HAVE: Excellent communication and time management skills
Clear communication and problem solving skills
High sense of urgency, patience, and flexibility
Previous customer service experience is required, as well as strong computer skills
Desire to be part of a fast-faced work environment
Bachelor's Degree in related field Relias Learning is an Equal Opportunity Employer and a Drug-Free workplace Nearest Major Market: Raleigh Job Segment: Consultant, Consulting, Counseling, Contract, Customer Service, Healthcare, Service
Associated topics: desktop, front desk, information technology analyst, network, support, systems administrator, technical, technical support, technician ii, technology