Job Description
THE OPPORTUNITY
As a Solutions Engineer, you’ll be a key member of the Global Merchant Services Team, responsible for designing solutions that solve critical business challenges for the largest and most innovative retailers in the world.
WE ARE MUCH MORE THAN OUR JOB DESCRIPTIONS, BUT HERE’S WHERE YOU WILL BEGIN…
As a Solutions Engineer you will establish yourself as a domain expert for Afterpay integrations and:
Become an expert on Afterpay’s APIs and how to best use them to match merchants' needs.
Understand merchant’s businesses, unique challenges, and lead the design of integration solutions that deliver industry-best buyer experiences
Own and drive relationships with external technical audiences — from engineer to CTO — and translate requirements into solutions.
Educate merchants and partners to implement optimal integration strategies, techniques, and user experience best practices.
Partner with sales, product and engineering teams to design solutions during pre-contractual stages of strategic partnerships
Own and drive relationships with internal teams — sales/compliance/product/engineering — to communicate business objectives and translate requirements into solutions.
Reviews solution design and vet solution proposals for technical viability.
Develop integration support material and documentation for new products and features
Qualifications
Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Afterpay.
You like to keep it real with your actions, be brave with your decisions, do the right thing for all our stakeholders and shape the future with excitement.
YOU WILL HAVE EXPERIENCE LEADING PRE-SALES DISCUSSIONS WITH AN EXPERT KNOWLEDGE OF:
Ecommerce, including Payments, Order Management and Reporting systems
Software development life cycles– environments, testing, release management, deployments
Solving open-ended business problems with a combination of technology and creative thinking
Stakeholder management and communicating complex concepts to both technical and non-technical audiences
5+ years of client-facing experience with web technologies, including ecommerce and payments is essential
Additional Information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. _WANT TO LEARN MORE ABOUT WHAT WE’RE DOING TO BUILD A WORKPLACE THAT IS FAIR AND SQUARE? CHECK OUT OUR I+D PAGE. _
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
PERKS
We want you to be well and thrive. Our global benefits package includes:
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.