Notaries 247 is a Nationwide document signing service and Nationwide loan signing service. We provide mobile signing services for any industry and any document type. We are a fully remote company and will provide the tools for the job. We are looking for both PART-TIME and FULL-TIME positions.

Job Summary

Schedules mobile notaries nationwide for lenders, title and escrow companies, or any business needing a mobile notary.

Provides customer service, answers phones, uploads documents, and keeps open communication between the notary and the client.

Reviews documents for errors, and work with notaries to resolve post-closing conditions in a timely manner.

Uploads documents and scans into client-secured portals for review and funding.

General Accountabilities

Takes or enters orders, cancels or reschedules appointments, tracks orders and performs status reports.

This is a fast-paced work environment where timing and communication are key.

Person inquiring must be a quick thinker and a fast learner and have a high level of attention to detail.

Must be able to work in multiple orders simultaneously.

Ensures full customer satisfaction and maintains a friendly, helpful demeanor.

Identifies and prioritizes problems and issues.

Maintains close contact with customers to give updates on progress toward the resolution of an order.

Ensures that appropriate changes were made to ensure successful signing.

Processes orders, cancellations, adjustments, changes, requests, fees, invoices, and other related paperwork.

Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Fluent in English with a clear and pleasant speaking voice.

*The company reserves the right to add or change duties at any time.

Job Qualifications

Education: High school diploma or equivalent

Experience: 1-2 years of related experience

Currently only accepting applications in the state of CA and TX

Applicant must be available to work Sunday- Saturday 6:00 am-7:00 pm PST.

Skills

Excellent verbal and written communication

Service orientation

Critical thinking

Active listening

typing skill of 40+ words per min

Knowledge of basic computer programs

This is a remote position.