Membership Coordinator

NuSpine Chiropractic

Membership Coordinator

Chandler, AZ
Full Time
Paid
  • Responsibilities

    About the Membership Coordinator position

    As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests.

    To succeed in this role, excellent communication skills are a must. You'll need to be a quick thinker who can keep your cool even in the face of stressful situations with customers. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.

    About the Membership Coordinator Responsibilities

    • Maintain a professional and friendly attitude towards customers at all times
    • Communicate with customers through various mediums, including in-person, phone, and web
    • Build relationships with customers to ensure their satisfaction
    • Provide prompt responses to customer inquiries and complaints, assisting to solve issues
    • Maintain records of customer interactions, including sales, comments, and complaints
    • Process orders and forms as needed
    • Keep up-to-date on company offerings to ensure clients get the best products

    About the Membership Coordinator Requirements

    • [1+] years of Customer Service Representative experience
    • High school diploma
    • Proficient with computers and CRM software
    • Excellent communication skills
    • Superb customer service, time-management, and multitasking skills
    • Must be a team player
    • Must have flexible availability