Benefits:

Competitive salary

Employee discounts

Training & development

The primary role of a receptionist is to set a positive tone for each guest visit T our EL Monte location. Receptionists will ensure all DCC regulations are being followed while answering phones, promoting social media platforms, deals and enforcing the integrity of the store.

Answers and screens calls prior to forwarding to department channels

Knowledgeable of POS including searching product, determining customer status and correlating pick up status

Troubleshoots and resolves customer concerns while determining escalation

Educates customers of OG Nation promotions, weekly deals including media platforms

Maintains cleanliness of the storefront and workspace including completing daily tasks directed by leadership

Builds and completes customer profiles to company standards

Verifies Medical Recommendations and status validation prior to point of sale

Categorizes customer profiles by discount requirements

Knowledgeable of DCC Guidelines including keeping up to date with development

Involved in company incentives and educational training

Evolves, gains and maintains new business extended but not limited to all media platforms, person to person and promotions

Understands company returns and exchange policies

Maintains visitor log to its entirety while following DCC Guidelines