Business Support Specialist Job Description
We are currently seeking a Business Support Specialist to join our team at our facility located in Fayette, AL, 35555. As a Business Support Specialist, you will play a crucial role in providing exceptional customer service and utilizing Microsoft Excel to support various business operations.
Responsibilities:
- Deliver outstanding customer service to clients and internal team members
- Utilize Microsoft Excel to analyze data, create reports, and track key metrics
- Assist with administrative tasks such as scheduling appointments and managing correspondence
- Engage in the hiring process, including interviews and the pre-employment process.
- Collaborate with cross-functional teams to support business initiatives
- Identify opportunities for process improvement and efficiency
- Manage UltiPro and Cornerstone platforms, including updateing records, posting requisitions, and uplodading files.
- Support the new employee process, including scheduling orientation and ongoing follow-ups.
Qualifications:
- 3 - 5 years of applicable experience, required.
- rior experience in customer service or a related field
- Proficiency in Microsoft Excel, including the ability to create formulas and pivot tables
- Strong communication skills and a customer-focused mindset
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with a high level of accuracy
- Associate or Bachelor's degree preferred. High Schoold diploma or equivalent, required.
You should be proficient in:
- Customer Service
- Microsoft Excel
Salary info:
$18 - $21 / hr