Business Support Specialist Job Description

We are currently seeking a Business Support Specialist to join our team at our facility located in Fayette, AL, 35555. As a Business Support Specialist, you will play a crucial role in providing exceptional customer service and utilizing Microsoft Excel to support various business operations.

Responsibilities:

• Deliver outstanding customer service to clients and internal team members
• Utilize Microsoft Excel to analyze data, create reports, and track key metrics
• Assist with administrative tasks such as scheduling appointments and managing correspondence
• Engage in the hiring process, including interviews and the pre-employment process.
• Collaborate with cross-functional teams to support business initiatives
• Identify opportunities for process improvement and efficiency
• Manage UltiPro and Cornerstone platforms, including updateing records, posting requisitions, and uplodading files.
• Support the new employee process, including scheduling orientation and ongoing follow-ups.

Qualifications:

• 3 - 5 years of applicable experience, required.
• rior experience in customer service or a related field
• Proficiency in Microsoft Excel, including the ability to create formulas and pivot tables
• Strong communication skills and a customer-focused mindset
• Ability to multitask and prioritize tasks effectively
• Detail-oriented with a high level of accuracy
• Associate or Bachelor's degree preferred. High Schoold diploma or equivalent, required.

You should be proficient in:

• Customer Service
• Microsoft Excel

Salary info:

$18 - $21 / hr