Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Position Title: ORAT Consultant I - Stakeholder Management Coordinator
Location: Los Angeles World Airports: Los Angeles, CA - (On-Site) - This position offers a hybrid/telework schedule. Telework - Monday and Friday. Onsite - Tuesday, Wednesday and Thursday.
Due Date: 3/26/25
Position Overview
LAWA is recruiting a candidate to fill the Airport Operational Readiness (AOR) Stakeholder
Management Coordinator position. The successful candidate will play a pivotal role in ensuring
seamless communication, coordination, and alignment among all stakeholders involved in
operational readiness activities. This position focuses on building and managing relationships,
facilitating engagement, and ensuring stakeholder needs are met to support the successful
transition and activation of new facilities.
Essential Job Duties:
Act as the primary liaison between stakeholders, including airport leadership, tenants,
contractors, vendors, and the community, ensuring alignment with the ORAT program’s goals.
Establish and lead stakeholder working groups to identify risks, issues, and opportunities, ensuring concerns are addressed and solutions implemented.
Develop and maintain a comprehensive ORAT Stakeholder Engagement Plan, clearly outlining communication protocols, roles, and responsibilities.
Facilitate regular stakeholder briefings, workshops, and coordination meetings to keep all parties informed and engaged.
Build strong relationships with senior representatives from key stakeholders, fostering collaboration and trust.
Provide regular updates, reports, and presentations to stakeholders, ensuring clarity on progress, risks, and next steps.
Proactively manage expectations, address conflicts, and resolve issues in a manner that maintains stakeholder confidence and satisfaction.
Collaborate with stakeholders to conduct gap analyses of existing procedures, identifying areas for improvement.
Facilitate the development of new Standard Operating Procedures (SOPs) and contingency plans to ensure operational readiness.
Coordinate with stakeholders to create Familiarization, Induction, and Training Plans tailored to their specific needs.
Lead the execution of stakeholder-focused training programs, ensuring all parties are prepared for new operational environments.
Develop and implement a Stakeholder Risk Register and Issues Log, ensuring stakeholder-related risks are identified, tracked, and mitigated.
Collaborate with the Project Management and ORAT teams to address stakeholder concerns promptly and effectively.
Ensure ORAT activities are aligned with the overall project schedule, adjusting stakeholder engagement efforts as needed to reflect changes.
Coordinate with stakeholders on trial planning, execution, and feedback, ensuring their needs and concerns are integrated into testing activities.
Work closely with operations, maintenance, and project teams to ensure stakeholder requirements are met during the transition process.
Ensure all stakeholder needs and expectations are addressed to achieve the highest levels of satisfaction during the activation of new facilities.
Advocate for stakeholders by representing their interests in planning and execution activities.
Develop and deliver transition plans that minimize disruption to stakeholders and ensure operational continuity.
Professional Experience Level/Other Qualifications:
Five (5) years or more experience, preferably on airport projects.
Proven experience managing stakeholders in large-scale operational readiness programs at airports or transit systems.
Strong understanding of airport, airline, or transit system operations, with a focus on stakeholder engagement.
Experience in planning, facilitation, training, and conflict resolution.
Exceptional relationship-building and interpersonal skills, with the ability to influence and manage diverse stakeholder groups.
Strong written and verbal communication skills, including the ability to deliver effective presentations and reports.
Strategic thinker with a proactive approach to identifying and resolving stakeholder concerns.
High energy, adaptability, and a results-driven mindset.
Excellent written and oral communication skills.
Hardware/Software Knowledge
Word, Excel, Power Point, SharePoint, Prolog, Outlook, Office 365, Bluebeam, Teams
Project-Specific Requirements/Notes
Education/Training
Bachelor’s degree in Architecture, Engineering, Planning, or related technical fields.
Element-Specific Requirements/Notes
A minimum of five (5) years experience at level within a similar role.
Proven ability to work under pressure.
Excellent analytical and decision-making skills.
Proven team management skills with effective communication across functions.
Fluent in written and spoken English.
Comprehensive knowledge of industry practices for airport systems.
Possess technical skills in project management, aviation operations, training, documentation, communications, and/or operational or technology testing.
Proven leadership and management capability is required.
Conduct business in a professional manner, keeping the client and projects at the forefront of every day’s priority.
Work with team members to actively contribute to the group to complete tasks, meet goals or manage projects.
Work as a team player, actively listening to coworkers, respect ideas and aim to improve the product or process at hand.
Great written and oral communications skills.
Excellent planning and organizational skills as well as time management.
Ability to manage multiple projects simultaneously.
Analytical and logical thinking required.
May assume other duties as required/needed.
This position offers a hybrid/telework schedule. Telework - Monday and Friday. Onsite - Tuesday, Wednesday and Thursday. Please refer to LAWA’s Pilot Policy for details.
Registration/Certification
Applicable Professional Training & Development Certifications.
Offered rate of compensation will be based on a variety of non-discriminatory factors, including education, qualifications, experience, and geographic location. The salary range for this position is $85,000 - $94,000.