At Boll & Branch, we put people at the heart of everything we do. The Office Admin plays an important role in fostering a welcoming, productive, and safe office environment for our employees and visitors. You are responsible for a wide range of office support and administrative activities in our Summit, NJ headquarters and NYC office. This includes facilities management and upkeep, office organization, event planning to keep employees connected, along with managing processes to enable smooth and safe operations.
As a key member of our People & Culture team, you'll report to the Chief People Officer and have the opportunity to work with many of our Dream Teamers across levels and teams.
Specific responsibilities:
- Daily
- Act as the front desk receptionist; welcome employees and guests with a friendly and professional demeanor; direct them to the appropriate person when needed.
- Maintain neat, well organized, and clean office space including front desk, common areas, and conference rooms.
- Maintain and replenish kitchen snacks, drinks, and office supplies.
- Coordinate constant flow of incoming and outgoing packages.
- Monthly
- Organize bi-monthly office lunches for employees; order food, ensure delivery, setup and clean up.
- Coordinate with electricity and pest control vendors for monthly services.
- Maintain budget for snacks, supplies and office services; review spend with Chief People Officer and VP Finance & Accounting.
- Coordinate birthday and anniversary recognition for employees.
- Periodic
- Build and maintain an ongoing relationship with Building Maintenance Managers and Property Managers to ensure our offices remain clean and safe; coordinate maintenance and repairs.
- Organize periodic employee events (e.g.Holiday party, community service days).
- Support special projects for our Founders (e.g., product gifting, office enhancements).
- Coordinate office building access codes/badges for employees.
- Coordinate office seating, including:
- Assign/re-assign seats for employees joining and leaving the company.
- Set-up new hire workstations.
- Maintain and publish office seating charts.
- Allocate storage space for teams such as Product, Retail, and Customer Experience.
- Coordinate shipping materials and packages for ad-hoc needs (e.g. employee equipment return, holiday gifts).
- Maintain office equipment and appliances (e.g., coffee machines, printers, projectors, etc.); coordinate renewals, repairs and maintenance.
- Coordinate business card orders.
- Coordinate annual fire drills.
- Maintain Office Procedures Guide; find opportunities to continuously improve the office experience.
- Be on-call outside work hours in case of an emergency in our offices (e.g. coordinate with building manager if there were a leak/flood on a weekend).
Work Schedule & Location:
- Given this role's responsibilities, it involves working on site 5 days/week in our Summit, NJ office. Additionally, you will be required to work in our NYC (midtown Manhattan) office for 2 days/month.
- A typical week involves working approximately 34 hours according to the following schedule (additional hours may be required periodically):
- Monday 9am - 4pm (4:30pm if there are outgoing shipments)
- Tuesday 8:30am - 4:30pm
- Wednesday 9am - 4pm (4:30pm if there are outgoing shipments)
- Thursday 8:30am - 4:30pm
- Friday 11am - 3pm
Required Qualifications:
- 1+ years experience working in a corporate office environment with responsibility for office operations and processes
- Demonstrated proficiency using Google products (Email, Docs, Sheets, Slides, Forms) and Mac computers
- Positive and energetic attitude
- Customer service mindset
- Clear written and verbal communicator
- Strong attention to detail and organization
- Operates with a sense of urgency when needed
- Willingness to roll up your sleeves to get things done
- Proactive and resourceful approach to identifying and resolving issues
- Comfortable setting up and using meeting room technology
- Effective relationship builder and collaborator
- Ability to reach, stoop and bend, as well as lift, move and carry up to 50 lbs (e.g, boxes of supplies, snacks, drinks or product)
The hourly pay rate for this role is $20-$25 per hour. Your individual pay rate is based on several factors, including qualifications for the role, experience level, skillset, scope of the role, and internal peer benchmarking.
The above is a comprehensive, but not exhaustive, description of requirements and expectations that may evolve over time based on business needs. You must be able to complete all physical requirements of the job with or without a reasonable accommodation. Such requirements include lifting and carrying boxes containing office supplies, snacks and products as outlined above.
About Boll & Branch:
At Boll & Branch, we don't make bedding like everyone else. We make it better.
In 2014, our founders, Scott and Missy Tannen, challenged every conventional standard in the textile industry, creating a new supply chain that prioritized thread quality, not thread count. By investing exclusively in 100% organic raw materials from the start, we became the first bedding company ever to be Fair Trade Certified. Today, we keep five commitments at the heart of everything we do. We are:
- Cultivators of the Highest Quality Threads
- Pioneers in 100% Organic Cotton
- Free from Toxins at Every Step
- 100% Traceable from Farm to Finish
- Committed to Fair and Ethical Treatment for All
Boll & Branch has over 150 employees, and we are headquartered in Summit, NJ, with a second office in New York, NY and a dedicated Photo Studio in New Providence, NJ. In 2019, to propel our growth, we raised $100M from L Catterton, a leading consumer goods private equity fund. We are also progressively expanding our retail and wholesale footprint. While the heart of our business lies in the direct-to-consumer online model, we also have several retail stores around the country as well as partnerships with Bloomingdales and Nordstrom.
Boll & Branch LLC is an equal opportunity employer.