Overview

AidKit, a social enterprise that helps nonprofits and governments deliver aid with dignity, is seeking an Office Administrator to join our team. This role will be instrumental in managing day-to-day HR functions, providing administrative support, and assisting the Operations Manager in growing our People Operations department.

About AidKit

AidKit’s cutting-edge technology transforms complex cash assistance programs into streamlined, secure, and dignified experiences. By seamlessly connecting applicants to vital resources, we're making aid radically accessible for diverse populations—including unhoused and unbanked. From simplifying complex benefits modernization projects for state agencies to standing up efficient disaster relief programs, AidKit helps it’s partners deliver aid with dignity.

We were our own first customer—AidKit started as a nonprofit initiative born from the need to support systematically excluded workers during the early days of the COVID-19 pandemic. Today, AidKit provides the technology backbone for some of the nation's most innovative public safety net programs, having distributed hundreds of millions of dollars to people in need.

As we continue to grow rapidly, the opportunity for impact is immense. Apply to join our team if you're seeking meaningful work in an environment that trusts your judgment and values your unique contributions.

About the Role

The Office Administrator at AidKit plays a key role in supporting HR and administrative functions to ensure smooth daily operations. Reporting to the Operations Manager, this role assists with employee inquiries, onboarding, compliance tracking, and administrative tasks, helping maintain a positive, productive work environment. This role is ideal for someone who is organized, proactive, and passionate about contributing to a supportive team culture.

Key Responsibilities

Day-to-Day HR Management:

• Manage incoming HR requests from team members including fielding questions about HR programs, benefits and payroll.
• Track un-submitted time cards before bi-weekly payroll.
• Provide administrative support to the Operations Manager in onboarding and offboarding tasks.
• Post new job openings, manage the applicant tracking system, and spearhead new system implementation.
• Track and manage employee stipend spending.

HR Program Support:

• Update the company handbook (Mineral).
• Support sabbatical and parental leave administration.
• Assist with logistical tasks in performance review processes, ensuring timely feedback and evaluation.
• Create and organize training modules in Trainual and support cross-functional teams with this tool.
• Nice to have - Data Analytics and KPI Tracking: Track and report on key HR performance indicators (KPIs), providing insights to support continuous improvement and strategic decision-making.

Administrative Support:

• Assist Operations Manager with logistics for offsite and micro-meetup planning.
• Maintain and organize all documents in our team drive, assigning naming conventions when necessary.
• Employee Recognition: Assist in organizing employee appreciation initiatives, such as monthly recognitions or birthday/anniversary acknowledgments.
• System Maintenance and Access: Manage user access to software tools, ensuring permissions are up-to-date for team members.
• Manage organization of contracts from new vendors, and ensure all documentation is provided from vendor.

About You

These are not firm “qualifications” required, we care more about the skills you exhibit and a growth mindset than checking boxes.

Hi, I’m Parry, the hiring manager for this position! We’re looking for someone who’s eager to grow and learn, with a mindset that turns challenges into opportunities. This role is all about finding the right fit for our team and culture—not just a specific skill set, because skills can always be learned. If you’re organized, proactive, and great at building positive connections, you’ll thrive here.

Ideally, you’re used to juggling tasks across teams, get along with just about anyone, and can handle responsibilities without needing heavy management. We need someone who can not only spot areas for improvement but also suggest ways to make things better. Whether it’s supporting HR, streamlining processes, or tackling admin tasks, you bring a positive attitude and a genuine drive to keep things running smoothly. And, if you’re passionate about our mission of providing direct aid and supporting people from all walks of life, we’d be especially excited to meet you!

Compensation and Location

This is a part-time, remote position open to candidates in the Eastern Standard Time (EST) zone, with a starting compensation of $40/hour for approximately 20 hours per week to start.

About Our Team

AidKit is a fully-remote workplace with virtual headquarters in Colorado, with employees from coast to coast in the continental United States.

How to Apply

To apply for this position, please submit your resume and a personalized cover letter explaining your interest in the role and how your experience aligns with our needs. Note that AidKit values authenticity and carefully reads cover letters with an eye towards learning something real about you.

Please submit cover letters and resumes in .PDF format. We review applications on a rolling basis and will contact qualified candidates for interviews.

Due to the high volume of applications, our hiring team is not able to field requests for feedback or informational interviews sent via LinkedIn or email. If you are a good match for the role, our team will reach out to you directly.

AidKit is an equal opportunity employer.

We encourage candidates from all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, or any other dimension of diversity, to apply. We understand that diversity goes beyond checkboxes and that true innovation thrives when a variety of voices and ideas come together. You don't need to meet every criteria listed to apply. We value unique experiences and believe that diversity drives innovation.